Developer Experience Engineer in Manchester

About Netcraft

Netcraft is the global leader in cybercrime detection and disruption.

We are a trusted partner for three of the four largest companies in the world and many large governments.

We have blocked over 225million cyber‑attacks to date and take down around 33% of the world’s phishing attacks.

Our purpose is to protect the world from cybercrime.

Role

Developer Experience Engineer (Dev Ex / DX) – Platform team.

This founding individual contributor role can be based in any UK office (London, Manchester or Bath).

We are looking for someone who can build a Dev Ex function from the ground up, accelerate developer productivity, and remove engineering friction across the organisation.

Responsibilities

• Lead the evaluation and integration of developer tools, especially AI‑assisted development tooling; support team adoption by sharing knowledge, running demos, tracking utilisation and demonstrating value.
• Experiment with emerging developer tooling and evaluate their real‑world impact on engineering productivity.
• Develop and maintain "golden path" templates and scaffolding to accelerate project bootstrapping and promote consistent engineering practices.
• Improve and standardise the local development experience across all engineering teams (environment setup, local services, test data, etc.) to reduce onboarding and iteration time.
• Work with the Platform Engineering department to securely abstract infrastructure and cloud tasks away from software engineers.
• Assess and recommend improvements to CI/CD pipelines and SDLC processes; reduce build and test feedback loops by improving CI pipeline performance and reliability.
• Define and track developer productivity metrics (build times, CI performance, deployment frequency) to identify systemic friction and measure improvement.
• Help software teams curate high‑quality pipelines and tests, ensuring high release confidence.
• Build and maintain internal developer tools (CLIs, automations, shared libraries, etc.) that simplify common engineering workflows.
• Conduct regular user research and feedback sessions with engineering teams to identify friction points and propose improvements.
• Improve the structure and discoverability of engineering documentation, reducing time‑to‑first‑MR and improving engineering onboarding.

Qualifications

• 4+ years of experience in Software Engineering, Dev Ex, and/or Platform Engineering roles.
• Strong proficiency in at least one modern systems or scripting language (ideally Go).
• Demonstrated experience integrating generative AI‑powered tooling into software workflows.
• Understanding of the limitations, failure modes, and security risks associated with LLMs (hallucinations, prompt injection, context window limits, etc.).
• Deep understanding of the modern SDLC, including Git flow, CI/CD (especially Git Lab CI), and containerisation technologies (Docker, Kubernetes).
• Exceptional empathy for the developer experience; a product mindset where the "customer" is the internal software engineer.
• Understanding of the developer mindset to ensure enthusiastic adoption of new tools and practices.
• Strong written communication skills, with the ability to write documentation that is easily parsable by both humans and LLMs.
• Ability to navigate ambiguity and define standards in a rapidly evolving technology landscape.
• Awareness of cost implications in a cloud environment and methods of optimising services for maximum ROI.
• Bonus points
• Experience building or coordinating autonomous agents that can perform multi‑step engineering tasks (agentic workflows).
• Experience with Backstage. io or other developer portals.
• Technology Stack
• Developer tools: Cursor, Claude, Codex, Jet Brains (Intelli J/Go Land).
• CI/CD: Git Lab Premium (self‑hosted).
• Backend: Typescript, t RPC, Go, Open API, Rabbit MQ, Maria DB.
• Infrastructure: Terraform/Open Tofu, Kubernetes, Docker, AWS, Puppet, Rocky Linux.
• DORA metrics: Sleuth.

Benefits

• 33days annual leave (includes public holidays, which can be worked if you prefer).
• Generously enhanced family leave and pay.
• Enhanced sick pay from day1, rising to 12weeks full pay after6months.
• Salary‑sacrifice pension with matched employer contributions up to5% + NI savings.
• Private health cover, including access to a private GP service.
• Life assurance at 4× salary.
• Equity tracking scheme (eligibility criteria apply) – allowing you to share in Netcraft's long‑term success.
• Hybrid and flexible working options.
• Meals, snacks, and drinks provided in the office.
• Comprehensive health, safety, and wellness service available 24/7 for you and your family.
• Two paid Learning & Development days per year plus access to learning resources such as Udemy and Coursera.
• Two volunteering days per year.
• Employee referral bonus scheme.
• Spot reward bonus scheme to reward truly outstanding contributions.
• Diversity, Equity & Inclusion

This is deeply important to us.

Through our ally network, we support under‑represented groups and maintain a working environment free from bias, harassment, or discrimination.

We encourage candidates from all backgrounds to apply and are happy to make adjustments to the hiring process to ensure every candidate can participate fully.

Please note: Netcraft does not accept unsolicited approaches from external recruiters.

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