Associate Account Director (Medical Affairs) in Manchester

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality.

Our drive to transform healthcare is informed by our blend of deep scientific expertise, human‑centered creativity, and AI‑driven insights, fostering a unique environment where innovation thrives and our people are impact‑obsessed.

As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #Lifeat Real Chem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues.

Whether you’re a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose.

Embrace innovation.

Experience #Lifeat Real Chem.

Job Summary

Real Chemistry is looking for an Associate Account Director to join our growing team.

As an Account Director, you will be responsible for excellence in delivery across the entire programme of work for your client accounts.

You will provide strategic counsel to clients, autonomously lead a cross‑functional internal team, and proactively seek opportunities to grow the account.

Responsibilities

• Be the go‑to for clients, managing relationships and setting their expectations of the agency.
• Take accountability for the delivery of the entire programme of client work on at least two medium‑to‑large accounts.
• Ensure work is delivered to the highest standard and within agreed timeframes and budgets.
• Begin to challenge clients as needed.
• Maintain knowledge of clients’ business and external factors impacting it.
• Begin to formulate objectives and strategies for new client work.
• Identify areas for organic growth within existing accounts and begin to confidently sell new ideas to clients.
• Identify new business opportunities outside of existing accounts and support the ongoing new business process, leading in the production of credentials and/or RFP responses.
• Line‑manage at least one accounts team member (AA – AM), providing day‑to‑day support and longer‑term career development guidance.

Qualifications

• Experience in a medical communications agency working on medical affairs accounts.
• Experience as an Associate Account Director, or Senior Account Manager ready to step up.
• Experience working in oncology would be preferred. Diagnostics would be ideal (not a dealbreaker).
• Excellent business communication skills, including informal/formal presentation and writing skills.
• Ability to work within and lead cross‑functional teams internally (confidently liaise with and guide tech, creative and account teams) to deliver outstanding client work.
• Ability to develop solutions to client needs and problems, with a strong work ethic and a track record of high‑quality deliverables on schedule and on budget.
• Ability to support and drive new business operations alone and as part of a bigger team.
• High energy, able to effectively operate in a fast‑paced, growing and evolving environment.
• Supervisory skills, with ability to manage and cultivate junior staff and effectively collaborate with subcontractors.
• Demonstrated growth and experience in management roles.
• Project management experience, demonstrated ability to meet deadlines, prioritize and manage detailed budgets.
• Professional presence, performs with a sense of urgency and with a client service orientation.

Benefits

• Free snacks to keep you running all day long.
• Generous holiday and paid time off.
• Options for private medical, dental, and vision plans.
• Support in saving for the future.
• Mental wellness coaching and support.
• Access to more than 13,000 online classes with Linked In Learning.
• Comprehensive benefit program and perks tailored to your region.
• Working with Real HART

Since the pandemic, we have adapted to how our people want to work.

We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us.

For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients.

We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply.

Outside of these offices, we have regions where people work remotely but come together quarterly for collaboration, culture and learning opportunities.

We call this our Real Hybrid and Regional Teams (Real HART) approach.

Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry is a Great Place to Work® certified company.

Equal Opportunity Employment

Real Chemistry is an Equal Opportunity employer.

We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry.

We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates.

Should you require accommodations throughout the interview process please let your recruiter know.

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