Site Reliability Engineer (EMEA) in London

About the Job zerohash is looking for an experienced and passionate Site Reliability Engineer (EMEA) to join our Platform team.

Candidates must be based in the EMEA region and available during standard EMEA working hours.

Responsibilities

• Take an active role as co-owner of production services to ensure they are built, maintained, and operated in a reliable and scalable way.
• Be part of the successful delivery of new features and services, as well as the day-to-day operations of existing services.
• Collaborate with Software Engineering to identify and help drive operational improvements through metric driven collection and analysis.
• Develop and maintain performance benchmarks for our applications to ensure a consistent customer experience.
• Help drive operational efficiencies releasing code and monitoring performance.
• Provide traditional SRE/Operational support scopes like tooling and automation, monitoring, workflow management, maintaining and improving CI/CD, etc.
• Participate in our weekly on-call rotation to investigate and resolve potential system issues.
• Get your hands dirty managing and scaling our various infrastructure systems.

Requirements

• You have extensive experience deploying, managing and troubleshooting infrastructure in AWS.
• You have managed the full lifecycle of deploying a container to a production environment using self-managed kubernetes, ECS, or EKS.
• When the perfect tool wasn’t available you wrote one yourself and taught others how to use it.
• You understand CI/CD and have built custom tooling to deploy code to production environments.
• You are able to solve problems in distributed Linux systems and are comfortable tracing requests across applications, systems and networks.
• You can automate routine tasks and are proficient in at least two programming languages.
• You have fantastic communication skills in both spoken and written forms to explain complex ideas to various audiences.
• You thrive in an environment where collaboration and communication are paramount but are able to solve problems on your own.
• Projects you might work on
• Creating and maintaining application performance benchmarks so we know when our applications are not performing well.
• Improving our CI/CD pipeline to reduce the time it takes from development merge to production deployment.
• Continue to improve and scale our AWS and application infrastructure.
• Work closely with software development to help optimize local development workflow.
• Identify common issues and come up with solutions on how to reduce their impact or remove them altogether.
• Help implement a scalable solution for blue/green and canary deployments.

Benefits

We believe a happy, motivated, and healthy team is the best way to succeed. We offer the following benefits:

• Chance to earn equity
• Maternity & Paternity leave
• We Work Membership
• WFH Yearly Stipend
• L&D Stipend (after 6 months)

About zerohash zerohash is the leading crypto and stablecoin infrastructure platform and the operating system for digital money, powering the next generation of financial services.

Founded in 2017, zerohash enables banks, brokerages, fintechs, and payment companies to offer crypto trading, stablecoin payments, and tokenized assets without having to build or manage complex blockchain infrastructure on their own.

The zerohash platform supports three core pillars: Trade, Transact, and Tokenize.

Through a single integration, customers can launch regulated crypto buy, sell, and custody services; enable 24/7 stablecoin-based funding, payouts, and settlement; and issue and manage tokenized assets with built-in compliance, risk controls, and reporting.

By abstracting away technical, regulatory, and operational complexity, zerohash allows partners to treat digital assets as just another financial primitive: fast, programmable, and global. zerohash is trusted by some of the world’s most recognized financial and consumer brands, including Interactive Brokers, Morgan Stanley, Stripe, Franklin Templeton, Black Rock, Draft Kings, Gusto, Worldpay, Kalshi, One Pay, among others.

Today, zerohash infrastructure supports millions of end users across brokerage, wealth, payments, and marketplace platforms globally.

The company is deeply regulated and compliance-first, operating across the U.

S. and internationally with licenses and approvals that allow partners to enter crypto and stablecoins with confidence. zerohash has become a trusted partner for enterprises seeking to modernize financial products while meeting the highest standards for security, risk management, and regulatory oversight.

To date, zerohash has raised over $280 million in funding from a mix of leading venture firms and strategic investors, including Morgan Stanley, Interactive Brokers, So Fi, Point72 Ventures, Bain Capital Crypto, Lightspeed Venture Partners, and more. zerohash has been featured in top-tier media outlets such as Bloomberg, CNBC, The Wall Street Journal, Financial Times, Reuters, Forbes, and Coin Desk, and its leadership team regularly contributes to global conversations on the future of payments, investing, and financial infrastructure.

At zerohash, we're building the infrastructure that makes digital money work securely, compliantly, and at global scale.

zerohash Culture

All zerohash employees are guided by the following characteristics and core principles: Independence/Ownership - An ability to work autonomously.

Join zerohash, pitch ideas, and shape the work you do.

Passion - We are innovating quickly and challenging the status quo.

We want you to think big, be creative and make a difference every day.

Collaborative - A good attitude and respect for others.

We're teammates, not co-workers.

Everything we do is a shared success and equally a shared failure - we talk in terms of "we" not "me".

Initiative - An ability and passion for learning and asking questions.

We will champion you, challenge you and push you to achieve your best - and we expect you to do the same.

Empathy - An ability to listen, respect, and understand your co-workers, customers, and everyone you interact with no matter how different they are to you.

Adaptability - An ability to respond quickly.

We are in a fast-paced industry and so we expect you to be creative when solving a new problem and comfortable under pressure.

Transparency - We believe that transparency is critical to empowering everyone to make the best decisions, both the company to its people and vice versa.

Integrity - Integrity creates trust.

As both an organization collectively and as individuals, it is our most valuable asset.

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