At a Glance
- Tasks: Identify and qualify new sales opportunities for our cutting-edge AI platform.
- Company: Join Decagon, a leading conversational AI platform redefining customer experiences.
- Benefits: Competitive salary, commission structure, health benefits, and flexible vacation policy.
- Other info: Collaborative office culture with daily meals and wellness support.
- Why this job: Accelerate your sales career in a fast-paced, innovative environment with real impact.
- Qualifications: Strong communication skills and a passion for customer engagement.
The predicted salary is between 35000 - 42000 £ per year.
About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.
About the Role
We’re looking for a driven, high-energy Sales Development Representative (SDR) to join our expanding Go-To-Market team in EMEA. As an SDR, you’ll play an essential role in growing our customer base by identifying and qualifying new sales opportunities for our industry-leading AI platform. This isn’t high-volume, transactional prospecting. Our SDRs operate in complex, multi-threaded Enterprise and Strategic sales cycles, engaging multiple stakeholders across technical teams, operators, and executive leadership. You’ll learn how to navigate sophisticated buying groups, run thoughtful account-based outreach, and translate AI-driven capabilities into clear business outcomes. This role is ideal for someone looking to accelerate a career in sales, build deep prospecting fundamentals, and develop into a world-class seller in a fast-moving GenAI company.
- Source new sales opportunities through a combination of inbound qualification and strategic outbound prospecting
- Execute thoughtful, multi-threaded outreach across phone, email, and social channels
- Grow the top of the sales funnel through targeted account-based campaigns
- Research companies, map buying committees, and identify both hands-on-keyboard practitioners and executive stakeholders
- Partner closely with Account Executives to develop account strategies and generate high-quality Enterprise pipeline
- Collaborate with Marketing to align messaging and campaign strategy
- Stay up-to-date on product capabilities, competitive positioning, and GenAI market trends
- Develop critical sales skills including discovery, cold calling, objection handling, articulating business value, stakeholder mapping, prioritisation, and time management
You may be a good fit if you:
- Have a high level of interest in growing your career in a customer-facing role
- Have strong communication skills, both verbal and written
- Are genuinely curious about understanding customers’ business challenges
- Are dedicated to tracking and improving performance and efficiency on a daily basis
- Exhibit a sense of entrepreneurship: a self-starter with a high sense of urgency and ability to work within undefined processes
Even better if you:
- Have 1-2 years of experience in a customer-facing or quota-carrying role
- Have prior CRM experience (preferably Salesforce)
- Find ways to stay up on the latest trends in AI
- Have experience with tech
- Are fluent in French, German, or Spanish (in addition to English)
Location & working model
This role is based in our King’s Cross, London office. Decagon is an in-office company, and this position is designed for SDRs who value being closely embedded with their team, learning through real-time coaching, and collaborating in person as we build and scale together.
Benefits
- Competitive base salary plus commission structure
- Medical, dental, and vision benefits
- Take what you need vacation policy
- Daily lunches, dinners and snacks in the office to keep you at your best
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Monthly stipend to support your wellness, lifestyle, and work-life balance
These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
Sales Development Representative - London employer: Doist
Brink's is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive global commercial strategies in the ATM lifecycle solutions sector. With a strong focus on professional development and growth opportunities, employees are encouraged to expand their skills while contributing to sustainable growth and operational excellence. Located in a dynamic environment, Brink's offers unique advantages such as a diverse team and the chance to build long-term partnerships with global customers, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Development Representative - London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Development Representative - London at Doist, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Doist. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Development Representative - London. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Development Representative - London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Doist:When writing your cover letter, make sure to tailor your message specifically for Doist. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Doist
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Doist that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Doist that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Doist’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
