At a Glance
- Tasks: Lead design strategy for Payments, shaping the future of banking experiences.
- Company: Join Monzo, a human-centric bank on a mission to make money work for everyone.
- Benefits: Competitive salary, equity, flexible hours, and a £1,000 annual learning budget.
- Other info: Remote work options available; relocation support provided.
- Why this job: Make a real impact on millions by crafting innovative payment experiences.
- Qualifications: Proven experience in leading design teams and strategy across complex products.
The predicted salary is between 140000 - 165000 £ per year.
Our Design team is a group of 115+ Product Designers, User Researchers, and Brand Designers led by Chief Design Officer Vuokko Aro. We are on a mission to make money work for everyone. Product Design is the largest discipline within the design organisation, with designers working in tight‐knit squads alongside researchers, product managers, and engineers to solve real customer problems at scale. We design for the "magic moments" and have built a bank that feels deeply human, shaping how millions of people experience money every day. Our product is our personality, combining research, empathy, and craft to turn everyday interactions into memorable experiences.
We are looking for a Director of Product Design to lead design across Payments, one of Monzo's most important and fast‐evolving multi‐market business areas. You will partner closely with senior leaders across Product and Engineering to shape strategy, set direction, and drive exceptional execution across your area. You will play a key role in influencing the direction of both the product and the broader customer experience, leading and growing a team of Product Designers while strengthening design thinking, collaboration, and craft across Monzo.
Your responsibilities will include:
- Setting the strategic direction and design vision for your area, inspiring teams to think bigger and bolder, whilst aligning with Monzo goals and mission.
- Partnering with the leadership team for your area to define priorities, shape roadmaps, and turn strategy into impactful execution.
- Building and nurturing a high‐performing design team, investing in their growth, wellbeing, and long‐term success.
- Maintaining an exceptional quality bar across all design work through clear feedback and coaching.
- Creating an environment where feedback is open, craft is celebrated, and design quality continues to evolve across the organisation.
- Acting as a champion for design at Monzo, influencing how design thinking shapes our products and culture.
We'd love to hear from you if you have:
- Led design strategy and vision across complex product areas, helping teams navigate ambiguity and deliver meaningful customer and business impact.
- Experience operating at multiple altitudes, from defining long‐term direction to driving high‐quality execution.
- Strong partnerships across Product, Engineering, Research, and Commercial, with the ability to influence senior stakeholders.
- A strong point of view on product design, consistently raising the bar for quality, systems thinking, and customer experience.
- Built and led high‐performing design teams, creating environments where people can grow and do exceptional work.
- Experience scaling design influence across an organisation, shaping product direction, ways of working, and culture.
- Energy for Monzo's mission to make money work for everyone, and excitement to help shape the next generation of payments experiences through thoughtful, magical, and innovative design.
What's in it for you:
- £140,000 - £165,000 + Equity + Benefits
- Relocation assistance to the UK
- Visa sponsorship available
- Flexible working hours and trust‐based work culture
- £1,000 annual learning budget for books, training, and conferences
- Full remote setup support, including equipment and workspace essentials
- Plus lots more!
Director of Product Design, Payments in London employer: Doist
Brink's is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive global commercial strategies in the ATM lifecycle solutions sector. With a strong focus on professional development and growth opportunities, employees are encouraged to expand their skills while contributing to sustainable growth and operational excellence. Located in a dynamic environment, Brink's offers unique advantages such as a diverse team and the chance to build long-term partnerships with global customers, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Product Design, Payments in London
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Doist for a Director of Product Design, Payments, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Doist before they go live!
We think you need these skills to ace Director of Product Design, Payments in London
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Director of Product Design, Payments at Doist, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Doist does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Doist. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Doist.
How to prepare for a job interview at Doist
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Doist, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Doist might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Doist!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Doist is looking for.
