At a Glance
- Tasks: Manage key retail accounts and lead customer journeys to successful AI deployment.
- Company: Join OpenAI, a leader in safe artificial general intelligence with a collaborative culture.
- Benefits: Hybrid work model, relocation assistance, and opportunities for professional growth.
- Other info: Be part of a diverse team committed to innovation and customer success.
- Why this job: Make a real impact in the retail sector by leveraging cutting-edge AI technology.
- Qualifications: 10+ years in PaaS/SaaS sales with a focus on large retail organisations.
The predicted salary is between 80000 - 100000 £ per year.
About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) that benefits all of humanity. The GTM team brings together Sales, Solutions, Support, Marketing, and Partnership professionals to help customers learn how to leverage and deploy our AI products across their businesses.
About the role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role blends technical understanding, vision, partnership, and value‑driven strategy. Based in London, UK, this position operates within a hybrid model (3 days in office per week) and offers relocation assistance for qualified candidates.
Key Responsibilities
- Manage a small set of key retail accounts and execute comprehensive account plans.
- Lead large enterprise retail customers’ journeys from consideration to successful deployment.
- Partner with solutions and research engineering to build and execute complex customer programs and projects.
- Own consumption‑revenue targets and forecast consumption revenue.
- Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
- Monitor the retail landscape across UKI & North (customers, competitors, partners) to contribute to product roadmap and corporate strategy.
- Collaborate cross‑functionally with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
- Support recruitment, onboarding, and development of new teammates.
- Support the development of company culture.
Qualifications
- 10+ years selling PaaS and/or SaaS to large Retail, grocery, e‑commerce, consumer goods, or CPG organizations across UKI.
- Familiarity with retail industry trends including AI‑assisted customer experience, e‑commerce, omnichannel transformation, personalization, store operations, supply chain, merchandising, marketing, and customer service.
- Deep understanding of retail customers’ AI transformation priorities, adoption challenges, and operating realities.
- Consistently achieved revenue targets >$2M per year for more than 3 years.
- Designed and executed complex deal strategies.
- Supported growth of fast‑growing, high‑performance companies.
- Worked directly with C‑level executives.
- Communicated technical concepts to customers and internal stakeholders.
- Led high‑visibility customer events (CAB, conferences, product launches, etc.).
- Collected, distilled, and processed complex market intelligence.
Desired Attributes
- Customer‑centric with a passion for deep understanding of customer priorities and achieving vision for AI adoption.
- Strong relationships with executives and professionals across functions; trusted advisor.
- Curiosity about artificial intelligence and excitement about deploying technology for humanity’s benefit.
- Builder mindset focused on building strong systems, processes, and executing with precision.
- Comfortable with new challenges; enjoys problem‑solving and experimenting with new solutions.
- Strategist with deep knowledge of go‑to‑market best practices, long‑term planning, and stakeholder alignment.
We are an equal‑opportunity employer and do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or any other legally protected characteristic. Background checks will be conducted in accordance with applicable law. Qualified applicants with arrest or conviction records will be considered consistent with legal requirements. Additional information about privacy and accommodations is available upon request.
Account Director, Large Enterprise | Retail in London employer: Doist
Brink's is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive global commercial strategies in the ATM lifecycle solutions sector. With a strong focus on professional development and growth opportunities, employees are encouraged to expand their skills while contributing to sustainable growth and operational excellence. Located in a dynamic environment, Brink's offers unique advantages such as a diverse team and the chance to build long-term partnerships with global customers, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director, Large Enterprise | Retail in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Director, Large Enterprise | Retail at Doist, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Doist. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Director, Large Enterprise | Retail. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Director, Large Enterprise | Retail in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Doist:When writing your cover letter, make sure to tailor your message specifically for Doist. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Doist
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Doist that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Doist that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Doist’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
