At a Glance
- Tasks: Lead IT operations, provide deskside and remote support, and manage systems administration.
- Company: Xpansiv, a global leader in environmental commodity markets.
- Benefits: Competitive salary, reimbursed travel, and opportunities for professional growth.
- Other info: Dynamic work environment with occasional travel and collaboration with a global IT team.
- Why this job: Join a mission-driven company making a real impact on climate action and sustainability.
- Qualifications: 5+ years of IT support experience and strong problem-solving skills.
The predicted salary is between 48234 - 58952 £ per year.
Xpansiv is the leading infrastructure provider for the energy transition markets.
Our comprehensive platform includes registries, online marketplaces, market execution services, wholesale power solutions, and market data for energy and environmental commodity markets.
Trusted worldwide, Xpansiv enables stakeholders to deliver transparent, credible, and auditable environmental claims to address the growing global demand for assurance and accountability on climate action and sustainability performance.
From our founding in 2009 through more than 10 acquisitions, Xpansiv has become a global leader in environmental commodity markets.
We are backed by Blackstone and other leading investors.
Position Summary
We are looking for a highly motivated, experienced individual with a positive “bedside manner” to support our UK operations.
This person will be responsible for leading IT operations for our London office, as part of a global IT team.
The scope of responsibilities will include deskside and remote (voice, video, remote assist) support, systems administration, and telephony/conferencing support.
You will be based in London, but there will be occasional (reimbursed) travel to our other sites.
Typical workload includes on/offboarding users, installing/upgrading/troubleshooting applications on workstations, coordinating support with third-party software vendors, voice & video support and regular (usage, licensing, access) audits.
There will be high-pressure moments supporting trading operations sprinkled in between proactive work to maintain and improve information security (you will work closely with our Info Sec team as well).
The person in this position will also assist with project work which can include provision and deployment of physical and virtual workstations, creation and management of systems configurations and policies and consolidations/migrations of Office and other applications.
- Core Requirements & Technical Skills
- 5+ years of IT Support experience
- #J-18808-Ljbffr
IT Support Manager employer: Doist
Brink's is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive global commercial strategies in the ATM lifecycle solutions sector. With a strong focus on professional development and growth opportunities, employees are encouraged to expand their skills while contributing to sustainable growth and operational excellence. Located in a dynamic environment, Brink's offers unique advantages such as a diverse team and the chance to build long-term partnerships with global customers, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Manager
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Doist values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Doist might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Doist!
✨Direct Apply to Doist
Let's not forget to apply directly through the Doist website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Manager
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Doist.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Doist. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Doist
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
