Carwow is seeking a Head of Customer to evolve lifecycle marketing and drive autonomous, AI-powered customer engagement at scale. You will own lifecycle strategy, retention and high-value segments while leading a global CRM team and partnering with Product, Data and Brand to embed customer thinking across the marketplace.
You will define and measure success with NPS, CSAT and retention, ensuring commercial impact and a customer-first approach as Carwow scales globally.
Head of AI-Driven CRM & Customer Growth employer: Doist
Brink's is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive global commercial strategies in the ATM lifecycle solutions sector. With a strong focus on professional development and growth opportunities, employees are encouraged to expand their skills while contributing to sustainable growth and operational excellence. Located in a dynamic environment, Brink's offers unique advantages such as a diverse team and the chance to build long-term partnerships with global customers, making it a rewarding place to advance your career.
