At a Glance
- Tasks: Design and develop custom Salesforce solutions for impactful projects.
- Company: Join Trustpilot, a leader in customer review technology.
- Benefits: Competitive pay, 25+ days holiday, and rich learning opportunities.
- Other info: Dynamic workplace with a focus on equity, diversity, and inclusion.
- Why this job: Make a difference with innovative tech in a collaborative environment.
- Qualifications: 5+ years Salesforce experience and strong programming skills required.
The predicted salary is between 60000 - 75000 £ per year.
About the role
Trustpilot seeks a Salesforce Developer (Service Cloud) to join the Go To Market Technology department.
The role focuses on large strategic projects and building robust, scalable solutions that align with the company’s Salesforce ecosystem.
- What You’ll Be Doing
- Design, develop and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and other programmatic capabilities to meet the needs of the GTM Tech team and wider business.
- Develop and maintain complex Salesforce Flows and automation, ensuring best practices and optimal performance.
- Integrate Salesforce with internal and external systems using APIs and various integration patterns.
- Collaborate closely with the organization‑wide Salesforce team, participate in code reviews, and ensure solutions align with the broader Salesforce ecosystem strategy.
- Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security and performance optimization.
- Support incident management and processes directly within Salesforce through custom development and troubleshooting.
- Gather complex requirements, translate them into technical specifications, and deliver high‑quality, scalable Salesforce solutions.
- Build and maintain relationships with other Trustpilot teams (e. g., Global Customer Support & Trust and Safety).
- Deploy changes via CI/CD, applying declarative change solutions to project delivery work.
- Develop and maintain comprehensive technical documentation for Salesforce customizations, integrations, and deployment processes.
- Maintain system auditing evidence and documentation and provide mentoring and coaching to junior Administrators.
Qualifications
- Minimum of Advanced Administrator or Platform Developer I certifications; Platform Developer II highly valued.
- 5+ years of hands‑on experience as a Salesforce Developer & Administrator, specifically with Salesforce Service Cloud.
- Extensive experience with Salesforce Lightning Experience development (Aura Components and Lightning Web Components).
- Experience with Agentforce is a strong plus.
- Strong proficiency in Salesforce programmatic functionalities, including Apex, Visualforce, LWC, SOQL/SOSL and platform events.
- Deep understanding of Salesforce APIs (REST, SOAP, Bulk) and integration patterns.
- Strong grasp of Salesforce security models and their programmatic implications.
- Proficiency in developer tools such as VSCode, Salesforce CLI, Git, and CI/CD pipelines.
- Excellent interpersonal and communication skills, ability to collaborate with technical and non‑technical stakeholders, and mentor team members.
- Proactive and flexible mindset, able to adapt to changing project requirements and priorities.
- Analytical and problem‑solving skills, proactive in identifying, troubleshooting and resolving complex technical issues.
Benefits
- Competitive compensation package plus bonus.
- 25 days holiday per year, increasing to 28 days after 2 years of employment.
- Two (paid) volunteering days a year.
- Rich learning and development opportunities through the Trustpilot Academy and Blinkist.
- Comprehensive pension and life insurance, health cash plan, online GP and 24/7 Employee Assistance Plan.
- Full access to the Headspace mindfulness app.
- Paid parental leave.
- Season ticket loan and cycle‑to‑work scheme.
- Central office location with snacks and refreshments.
- Regular opportunities to connect and get to know colleagues through company‑wide celebrations, ERG activities and team socials.
- Access to over 4,000 deals and discounts.
- Equity, Diversity and Inclusion
Trustpilot is an equal opportunity workplace and will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status.
All applicants have the right to request adjustments for the application or recruitment process.
If you have a disability and would like to discuss any adjustments, please contact the Talent Acquisition Team at and quote the role you wish to apply for.
For more information on privacy and data practices, see Trustpilot’s Privacy Policy.
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Salesforce Developer (Service Cloud) in Edinburgh employer: Doist
Brink's is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive global commercial strategies in the ATM lifecycle solutions sector. With a strong focus on professional development and growth opportunities, employees are encouraged to expand their skills while contributing to sustainable growth and operational excellence. Located in a dynamic environment, Brink's offers unique advantages such as a diverse team and the chance to build long-term partnerships with global customers, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Developer (Service Cloud) in Edinburgh
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Doist or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Doist.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Doist.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Doist that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Salesforce Developer (Service Cloud) in Edinburgh
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Doist.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Doist and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Doist
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Doist uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
