At a Glance
- Tasks: Build AI agents to enhance customer operations and improve service quality.
- Company: Bloom & Wild Group, a leader in innovative customer service solutions.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on innovation and customer delight.
- Why this job: Join a forward-thinking team and make a real difference in customer experience.
- Qualifications: Experience in AI development and strong collaboration skills.
The predicted salary is between 59400 - 72600 Β£ per year.
Bloom & Wild Group is seeking a dedicated engineer to build AI agents for customer operations across the UK, the Netherlands and Germany.
You will focus on quality assurance, forecasting, reporting and workforce management, delivering tools that improve accuracy and speed for our customer delight teams.
The role combines hands-on development with close collaboration with service teams to scale AI-driven support while maintaining a human-centered approach.
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CX AI Lead - Customer Ops & AI Tools employer: Doist
Brink's is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive global commercial strategies in the ATM lifecycle solutions sector. With a strong focus on professional development and growth opportunities, employees are encouraged to expand their skills while contributing to sustainable growth and operational excellence. Located in a dynamic environment, Brink's offers unique advantages such as a diverse team and the chance to build long-term partnerships with global customers, making it a rewarding place to advance your career.