At a Glance
- Tasks: Support customers in deploying on-premise infrastructure and conduct health checks.
- Company: Join Filigran, a fast-growing cybertech company revolutionising threat management.
- Benefits: Competitive pay, equity, remote work, and flexible hours.
- Other info: Work in a diverse, inclusive environment with excellent career growth opportunities.
- Why this job: Make a real impact in cybersecurity while working with cutting-edge technology.
- Qualifications: Strong expertise in on-premise infrastructure and problem-solving skills required.
The predicted salary is between 63000 - 77000 £ per year.
The Company Filigran, founded in October 2022, stands out in the cybertech ecosystem for its commitment to revolutionizing cyber threat management with a proactive approach.
Its mission is to develop innovative open-source solutions designed to anticipate cyber threats, identify security gaps, and strengthen organizational security posture.
Filigran solutions are now trusted by over 6,000 public and private organizations worldwide.
The Role
The Customer Platform Architect will be responsible for supporting customers in the deployment of their on-premise infrastructure hosting Filigran products, conducting regular health checks, and providing advisory support during the pre-sales process regarding on-premise infrastructure requirements.
The role of the Customer Platform Architect is essential to ensure proper sizing of the infrastructure for new on-premise customers, to adapt deployments to specific technological and security contexts, and to guarantee the reliability of this infrastructure in supporting our customers’ threat management operations.
- Your Responsibilities
- Guide customers through the deployment of their platform: Assist customers in the design, implementation, and configuration of their platform based on their needs.
- Manage customers infrastructure issues: Diagnose, resolve, and anticipate technical issues related to the infrastructure.
- Conduct platform health checks: Perform on-demand audits to assess the performance and resilience of platforms and recommend improvements.
- Ensure technical documentation of the architecture: Write and update architecture-related documentation, ensuring it is clear and accessible to all stakeholders.
- Collaborate with other teams: Work closely with the Product team to integrate architectural needs into the products, and with Solution Engineers to support pre-sales efforts in resolving platform issues and addressing design requests.
- Who You’ll Work With
The CPA UK will be part of the global CPA team and report to the manager of the CPA function.
The CPA works closely and continuously with Customer Success Managers, Solution Engineers, and Engineering teams.
Profile We’re Looking For
The role requires the applicant to have UK security clearance at SC or higher, or the eligibility to obtain one as part of the hiring process.
- Technical skills
- Strong expertise in on-premise infrastructure (servers, networking, virtualization, storage) and exposure to cloud environments (AWS, Azure, GCP).
- Strong problem-solving skills and the ability to diagnose complex infrastructure issues.
- Practical experience with containerization runtimes and orchestration platforms such as docker, podman and kubernetes.
- Solid understanding of kubernetes architecture and helm-based application deployments.
- Background in customer-facing technical roles.
- Comfortable working in a remote, async-first environment, with strong autonomy and ownership.
- Required qualities
- Communication skills to explain complex technical concepts to various audiences (customers, internal teams, both technical and non-technical individuals, etc.).
- Analytical mindset and the ability to identify effective solutions for infrastructure challenges.
- Ability to integrate the Customer team, with a willingness to learn and understand the products’ features, software architecture, and threat intelligence domain.
- Team player with collaboration skills, capable of working with multidisciplinary teams.
- Bonus: Previous experience in the cybersecurity industry.
Why Join Filigran?
More than just a job.
We’re a fast-growing, global, and fully remote company building open-source cybersecurity solutions, increasingly powered by AI, to help defense teams anticipate threats and act faster.
What we believe
We believe we do work that matters, uniting defenders into a global community to make security more open, resilient & collaborative.
How we work
We do work that matters by combining strong engineering standards with emerging technologies, including AI, to move faster and smarter.
What guides us
We make our work matter by building a culture grounded in our CORE values of Cohesion, Openness, Responsibility, and Equity.
The principles that guide how we make decisions, treat people, and grow together, especially when no one’s watching.
Compensation & Benefits
- Competitive pay + equity - everyone shares in our success
- Remote-first, flexible, and balanced - work that fits your life
- Your setup, your choice - pick the gear that works for you
- Twice-a-year gatherings - we meet in person for regional and global offsites to connect, collaborate, and strengthen our culture beyond the screen
- Equal Employment Opportunity
We enable cybersecurity through inclusion - from code to culture.
At Filigran, we are proud to be an equal opportunity employer.
We believe diversity of our people make our products and our team stronger.
We welcome talent of every background, identity, and lived experience, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status.
What matters here is what you bring, not what you look like, where you’re from, or how you identify.
Ready to Join Us?
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Customer Platform Architect (United Kingdom) employer: Doist
Brink's is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive global commercial strategies in the ATM lifecycle solutions sector. With a strong focus on professional development and growth opportunities, employees are encouraged to expand their skills while contributing to sustainable growth and operational excellence. Located in a dynamic environment, Brink's offers unique advantages such as a diverse team and the chance to build long-term partnerships with global customers, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Platform Architect (United Kingdom)
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Doist, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through Doist
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Doist. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace Customer Platform Architect (United Kingdom)
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Doist insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Doist that you’re committed to staying ahead in the game.
How to prepare for a job interview at Doist
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at Doist to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Doist.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
