At a Glance
- Tasks: Lead and oversee the Oyster Sales Agent Network to ensure top-notch customer service.
- Company: Join Indra, a forward-thinking company focused on customer experience.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and innovation.
- Why this job: Make a real difference in customer satisfaction and drive operational excellence.
- Qualifications: Experience in customer service management and strong leadership skills.
Indra is seeking a Customer Service Manager to lead and oversee the Oyster Sales Agent Network, ensuring service delivery meets contractual and customer requirements. The role includes supervising the retail device estate, fault management, and performance reporting while driving process improvements and staff development.
You will coordinate with operations and support teams to ensure high standards of customer care, investigate issues, and implement corrective actions.
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Customer Experience & Operations Leader employer: Doist
Brink's is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive global commercial strategies in the ATM lifecycle solutions sector. With a strong focus on professional development and growth opportunities, employees are encouraged to expand their skills while contributing to sustainable growth and operational excellence. Located in a dynamic environment, Brink's offers unique advantages such as a diverse team and the chance to build long-term partnerships with global customers, making it a rewarding place to advance your career.
