Service Delivery & Incident Management Lead in Cheadle

Service Delivery & Incident Management Lead in Cheadle

Cheadle Full-Time 50000 - 65000 Β£ / year (est.) No working from home possible
Doist

At a Glance

  • Tasks: Lead service delivery and manage incidents to ensure smooth tech operations.
  • Company: Join Doist, a forward-thinking company in the UK with a focus on innovation.
  • Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
  • Other info: Be part of a dynamic team with a strong emphasis on strategic goals.
  • Why this job: Make a real difference in tech operations while collaborating with top-tier suppliers.
  • Qualifications: Experience in service delivery and incident management is essential.

The predicted salary is between 50000 - 65000 Β£ per year.

Doist in the United Kingdom is seeking a Service Delivery Manager to ensure effective operational service within our Tech function.

You will contribute to major incident management, service reviews with Tier 1 suppliers, and SLA adherence to business needs.

You will support IT Admin on invoicing, collaborate with Group Procurement on Service Relationship Management, and provide input to the Cyber & Operations Director for the IT budget, aligning with strategic goals and budget controls.

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Service Delivery & Incident Management Lead in Cheadle employer: Doist

Brink's is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive global commercial strategies in the ATM lifecycle solutions sector. With a strong focus on professional development and growth opportunities, employees are encouraged to expand their skills while contributing to sustainable growth and operational excellence. Located in a dynamic environment, Brink's offers unique advantages such as a diverse team and the chance to build long-term partnerships with global customers, making it a rewarding place to advance your career.

Doist

Contact Details:

Doist Recruitment Team

We think you need these skills to ace Service Delivery & Incident Management Lead in Cheadle

Service Delivery Management
Incident Management
SLA Adherence
Supplier Relationship Management
Budget Management
Collaboration Skills
Operational Service Management