Senior Product Marketing Manager, Business Banking in Cardiff

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo.

About Business Banking at Monzo: Since its launch five years ago, Monzo Business Banking has been dedicated to delivering the very best of Monzo to small businesses. Today, it's an award-winning service, empowering over 1 million businesses across the UK. As Monzo expands across Europe, Business Banking is entering its next phase: adapting our products and proposition for small businesses in new markets, while continuing our mission to make money work for businesses.

The Role: We’re looking for several Senior PMMs to own Product Marketing for entire products and experiences. A useful distinction - at Monzo, Product Marketing starts upstream in product-market fit. We're embedded in squads with Product Managers, Data Scientists, Designers, User Researchers, and Sales, bringing the voice of the customer and market into what we build, how we position it, and how we take it to market. We own customer and market understanding, positioning, proposition, launch strategy, and sales enablement. We then partner closely with Integrated Marketing, who lead campaign strategy, creative direction, channel execution, and growth. Together, we build the right products and help them succeed in market. This is a senior individual contributor role. You'll own Product Marketing for a product end-to-end: understanding customers, shaping product strategy, defining positioning, and helping bring launches to market.

Key Responsibilities:

• Set Product Marketing Strategy for a set of products. You'll define a one-year Product Marketing strategy for a major area of Business Banking, connecting customer insight, market opportunity, and commercial priorities into a clear direction for the product area, rather than one individual product, with measurable business outcomes.
• Develop differentiated positioning & messaging: You'll create compelling positioning, messaging, and value propositions that differentiate Monzo in the market and resonate with different customer segments.
• Drive competitive intelligence and market insights: You’ll build and maintain the market view for your product area. You'll become the recognised authority on your customer segment and competitive landscape.
• Shape product strategy across markets: You'll partner closely with Product, Research, Design, and Data to identify customer problems, market opportunities, and competitive gaps that influence roadmap priorities.
• Set the go-to-market strategy for priority products and markets: You'll define what audiences we prioritise, why they would choose Monzo, what needs to be true for them to switch and stay, and what success looks like.
• Own product representation across the customer journey: You'll define the core proposition and value messages that should carry through key customer and sales touchpoints.
• Enable localisation: You'll work with local market teams to determine what should remain globally consistent and what should adapt locally.

This is for you if:

• You're recognised for your Product Marketing expertise.
• You're comfortable owning Product Marketing across a product area or market.
• You bring senior stakeholders with you & thrive in cross-functional environments.
• You work effectively across Product, Sales, Growth, Marketing, and Research.
• You raise the quality of the work around you.
• You enjoy mentoring less experienced PMMs.

The Interview Process: Initial Call (45mins), Case Study Presentation (1hour), Final interviews via Google Meet (45mins for each interview).

What’s in it for you: £80,000 - £105,000 as a base salary, flexible working hours, learning budget of £1,000 a year for books, training courses and conferences, and much more.

Equal opportunities for everyone: Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us.