At a Glance
- Tasks: Lead design across Payments, shaping strategy and driving exceptional execution.
- Company: Join Monzo, a human-centric bank transforming how millions experience money.
- Benefits: Competitive salary, equity, flexible hours, and a £1,000 annual learning budget.
- Other info: Opportunity to influence product direction and grow within a dynamic environment.
- Why this job: Make a real impact on the future of banking with innovative design.
- Qualifications: Experience in leading design strategy and building high-performing teams.
The predicted salary is between 140000 - 165000 £ per year.
Our Design team is a group of 115+ Product Designers, User Researchers, and Brand Designers led by Chief Design Officer Vuokko Aro. We're on a mission to make money work for everyone. Product Design is the largest discipline within the design organisation, with designers working in tight-knit squads alongside researchers, product managers, and engineers to solve real customer problems at scale. We design for the "magic moments." We've built a bank that feels deeply human, not just functional, shaping how millions of people experience money every day. Our product is our personality. We combine research, empathy, and craft to turn everyday interactions into memorable experiences. Now, we're entering our next phase of growth and looking for exceptional design leaders to help define not only Monzo's future but the future of banking itself. There's significant opportunity to shape the product, influence the organisation, and leave a lasting mark on millions of customers.
About the role: We're looking for a Director of Product Design to lead design across Payments, one of Monzo's most important and fast-evolving multi-market business areas. You'll partner closely with senior leaders across Product and Engineering to shape strategy, set direction, and drive exceptional execution across your area. You'll play a key role in influencing the direction of both the product and the broader customer experience. You'll lead and grow a team of Product Designers, helping them do the best work of their careers while strengthening design thinking, collaboration, and craft across Monzo.
As a senior leader within the Design organisation, you'll raise the quality bar and expand design's impact, influence, and effectiveness across Monzo. You'll play a key role by:
- Setting the strategic direction and design vision for your area, inspiring teams to think bigger and bolder, whilst aligning with Monzo goals and mission.
- Partnering with the leadership team for your area to define priorities, shape roadmaps, and turn strategy into impactful execution.
- Building and nurturing a high-performing design team - investing in their growth, wellbeing, and long-term success.
- Maintaining an exceptional quality bar across all design work through clear feedback and coaching, helping designers and teams consistently deliver best-in-class experiences.
- Creating an environment where feedback is open, craft is celebrated, and design quality continues to evolve across the organisation.
- Acting as a champion for design at Monzo, influencing how design thinking shapes our products and culture.
We'd love to hear from you if:
- You've led design strategy and vision across complex product areas, helping teams navigate ambiguity and deliver meaningful customer and business impact.
- You're comfortable operating at multiple altitudes, from defining long-term direction to driving high-quality execution.
- You build strong partnerships across Product, Engineering, Research, and Commercial, and know how to influence senior stakeholders through clarity, insight, and craft.
- You have a strong point of view on product design and consistently raise the bar for quality, systems thinking, and customer experience.
- You've built and led high-performing design teams, creating environments where people can grow, do exceptional work, and have meaningful impact.
- You know how to scale design influence across an organisation, shaping product direction, ways of working, and culture beyond your immediate team.
- You're energised by Monzo's mission to make money work for everyone, and excited to help shape the next generation of payments experiences through thoughtful, magical, and innovative design.
What's in it for you: £140,000 - £165,000 + Equity + Benefits. We'll help you relocate to the UK. We can sponsor your visa. This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). Flexible working hours and trust-based work culture. £1,000 annual learning budget for books, training, and conferences. Full remote setup support, including equipment and workspace essentials. Plus lots more!
Director of Product Design, Payments in Cardiff employer: Doist
Brink's is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive global commercial strategies in the ATM lifecycle solutions sector. With a strong focus on professional development and growth opportunities, employees are encouraged to expand their skills while contributing to sustainable growth and operational excellence. Located in a dynamic environment, Brink's offers unique advantages such as a diverse team and the chance to build long-term partnerships with global customers, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Product Design, Payments in Cardiff
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Doist!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Doist would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Doist through your school's career services!
We think you need these skills to ace Director of Product Design, Payments in Cardiff
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Director of Product Design, Payments, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Director of Product Design, Payments position at Doist. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Doist
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
