Customer Success Manager, LegalTech (Hybrid—Cardiff)

Customer Success Manager, LegalTech (Hybrid—Cardiff)

Cardiff Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Doist

At a Glance

  • Tasks: Guide clients in adopting LEAP software and provide tailored training.
  • Company: LEAP, a leading LegalTech company focused on customer success.
  • Benefits: Permanent, full-time role with hybrid work flexibility in Cardiff.
  • Other info: Join a dynamic team with opportunities for professional growth.
  • Why this job: Make a real difference by helping legal professionals maximise their software use.
  • Qualifications: Experience in customer success and strong communication skills.

The predicted salary is between 30000 - 40000 £ per year.

LEAP is seeking a Customer Success Manager to help new clients adopt LEAP software in a hybrid Cardiff-based role.

You will act as a trusted product specialist, guiding customers through onboarding and ensuring maximum value from day one.

You will collaborate with legal professionals to deliver onboarding, implementation support, and tailored training, with hands-on support on-site and in-person.

This is a permanent, full-time, hybrid opportunity in Cardiff.

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Customer Success Manager, LegalTech (Hybrid—Cardiff) employer: Doist

Brink's is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive global commercial strategies in the ATM lifecycle solutions sector. With a strong focus on professional development and growth opportunities, employees are encouraged to expand their skills while contributing to sustainable growth and operational excellence. Located in a dynamic environment, Brink's offers unique advantages such as a diverse team and the chance to build long-term partnerships with global customers, making it a rewarding place to advance your career.

Doist

Contact Details:

Doist Recruitment Team

We think you need these skills to ace Customer Success Manager, LegalTech (Hybrid—Cardiff)

Customer Onboarding
Implementation Support
Training Delivery
Product Knowledge
Collaboration Skills
Communication Skills
Client Relationship Management