Bilingual Tech Support Specialist I – French & English

Bilingual Tech Support Specialist I – French & English

Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
Doist

At a Glance

  • Tasks: Be the friendly voice helping customers with tech support in English and French.
  • Company: Join a vibrant team at Playlist, dedicated to exceptional customer service.
  • Benefits: Opportunities for growth, skill advancement, and a supportive work environment.
  • Other info: Dynamic role with potential for career advancement in a fun atmosphere.
  • Why this job: Make a real difference by helping users navigate our products and services.
  • Qualifications: Bilingual in French and English, with a passion for tech support.

The predicted salary is between 31500 - 38500 Β£ per year.

Playlist seeks a Technical Support Specialist I to be the first friendly voice for our customers, helping them navigate our products and services primarily by phone, with email, chat, and forums as needed.

You will deliver exceptional support in English and French, troubleshoot basic issues, educate users on features, and document interactions to ensure a seamless experience across touchpoints.

This role offers growth and a chance to advance technical skills.

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Bilingual Tech Support Specialist I – French & English employer: Doist

Brink's is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive global commercial strategies in the ATM lifecycle solutions sector. With a strong focus on professional development and growth opportunities, employees are encouraged to expand their skills while contributing to sustainable growth and operational excellence. Located in a dynamic environment, Brink's offers unique advantages such as a diverse team and the chance to build long-term partnerships with global customers, making it a rewarding place to advance your career.

Doist

Contact Details:

Doist Recruitment Team

We think you need these skills to ace Bilingual Tech Support Specialist I – French & English

Bilingual Communication Skills
Technical Support
Troubleshooting Skills
Customer Service
Documentation Skills
Product Knowledge
Problem-Solving Skills