Overview
Sysco (whose UK operating companies include Brakes, Fresh Direct, KFF & Medina) are currently recruiting for a Technical Manager to join the Merchandising team on a full time, permanent basis, reporting to the Senior Technical Manager. This role is hybrid, with 1 day per week in our Ashford, Kent office for Team Collaboration; travel may be required. The earliest start date for this role is 1 July.
Key Accountabilities & Responsibilities
- Provide support, guidance and expertise to the procurement & category team in context of supplier selection, supplier expertise, product quality attributes and control parameters to contribute to exceeding customer expectations, growing sales and profit.
- Support the European sourcing initiative to deliver against the annual growth targets.
- Stay abreast of industry challenges, issues and developments, sharing insight within the technical, category & procurement teams to mitigate impact and support sales growth.
- Manage suppliers from initial selection & approval, setting clear technical expectations, providing guidance & support, issuing performance updates and initiating joint business/improvement plans.
- Maintain the own brand approved supplier database, complete initial approval and routine surveillance audits, ensure visit reports are documented and all non-conformances are effectively closed out.
- Maintain up to date specifications for all products.
- Generate and approve own brand artwork.
- Instigate product risk management action plans and develop awareness of emerging issues, escalating within the business to mitigate business and customer impact.
- Focus on complaint trending, monitoring & root cause analysis, working with suppliers to support the annual KPI.
- Instigate a robust quality assessment programme for the product range.
- Provide support & input to ensure marketing literature is informative for customers.
- Work closely with product development on new product launches, brand changes, product changes, tiering including first production runs where required.
- Deliver innovative technical solutions which add value to the business in areas such as cost reduction and/or improved quality without cost increase.
About you
The ideal candidate must have a technical background and have a full understanding within a food service / fast-paced technical team (QA/QC) with a relevant degree in Food Science/Technology. You will have demonstrable industry experience and knowledge of QMS, European and UK Legislations and HACCP. It is key to have excellent communication skills as you will be customer focused and be well organised and use effective project management skills. You will show tenacity and a desire to follow things through to completion, with strong planning and organisational skills, and a high attention to detail. It is highly desirable to have a Lead assessor qualification and supplier and product management experience.
What you’ll receive
- A competitive salary
- Car allowance of £5,500 per annum
- Private medical healthcare
- Generous holiday allowance, with option to purchase 5 additional holiday days
- Pension scheme
- Hybrid working contract
- Discounts on food and award-winning products through staff shop
- Discounts on cinema tickets, shopping and cashback on purchases through Sodexo
- Recognition awards and incentives
- Career progression opportunities
Technical Manager in Ashford employer: Doist
Brink's is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive global commercial strategies in the ATM lifecycle solutions sector. With a strong focus on professional development and growth opportunities, employees are encouraged to expand their skills while contributing to sustainable growth and operational excellence. Located in a dynamic environment, Brink's offers unique advantages such as a diverse team and the chance to build long-term partnerships with global customers, making it a rewarding place to advance your career.
