At a Glance
- Tasks: Lead outreach projects and manage a dynamic team to deliver high-quality advice services.
- Company: Chapeltown Citizens Advice, a respected charity in Leeds focused on community support.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a vibrant team dedicated to empowering individuals and enhancing community well-being.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Experience in staff management, excellent communication, and problem-solving abilities.
The predicted salary is between 33745 - 33745 £ per year.
Chapeltown Citizens Advice is an independent charity based in an inner city multi-racial area of Leeds. We are a leading provider of legal advice and information that provides a comprehensive advice service from our main office and outreaches. We are a busy, client-focused and dynamic service with a track record of delivering high-quality advice.
We are recruiting an Outreach Advice Service Manager. Working closely with the CEO and Advice Service Manager, the Outreach Advice Service Manager will have responsibility for Chapeltown Citizens Advice’s outreach projects, line managing project staff, ensuring targets and quality KPI’s are met, and being accountable for project reporting requirements. You will develop relationships with the relevant stakeholders and will work with the Management Service to ensure continuation funding where appropriate. You will ensure new projects are implemented smoothly and that project staff are appropriately supported and developed.
We are looking for a proactive, organised, and motivated individual to support the delivery and success of new and existing projects.
You will:
- Have experience of supervising or managing staff
- Be a problem solver
- Be able to multi-task
- Be a team player
- Be digitally savvy
- Be able to prioritise tasks and assist with multiple projects
- Have excellent communication skills
- Be willing to work flexibly
Location: Chapeltown, Leeds
Salary: £33,745 per annum
Hours per week: 36.25
Type of contract: Permanent
Closing date for applications: 10th November 2026 at 4pm
Outreach advice service manager Chapeltown Citizens Advice in Leeds employer: Doing good leeds
Candlelighters is an exceptional employer dedicated to supporting families affected by childhood cancer, offering a collaborative and compassionate work environment in Leeds. Employees benefit from flexible working arrangements, opportunities for personal growth, and the chance to make a meaningful impact in the community. With a focus on teamwork and a commitment to maintaining high standards, Candlelighters fosters a culture of support and development for all staff members.
StudySmarter Expert Advice🤫
We think this is how you could land Outreach advice service manager Chapeltown Citizens Advice in Leeds
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We think you need these skills to ace Outreach advice service manager Chapeltown Citizens Advice in Leeds
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Tailor Your Documents to the Role:For a full-time role like Outreach advice service manager Chapeltown Citizens Advice, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Doing good leeds
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When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Doing good leeds. Sharing personal stories or insights can really make us stand out.
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