At a Glance
- Tasks: Lead the design and implementation of Microsoft 365 solutions for diverse clients.
- Company: Join a reputable IT solutions provider with over 30 years of experience.
- Benefits: Enjoy a competitive salary, performance bonuses, and generous annual leave.
- Other info: Opportunities for professional development and a supportive work environment.
- Why this job: Be a trusted advisor and make a real impact on client success.
- Qualifications: Experience with Microsoft 365 and strong communication skills required.
The predicted salary is between 63000 - 77000 £ per year.
Doherty Associates (DA) have delivered IT solutions for over 30 years to world-renowned, international clients, primarily within the professional and financial services sectors.
We are a Microsoft Solutions Partner with multiple designations, hold a Tier 1 Microsoft CSP relationship, and operate to ISO27001 & ISO9001 standards.
Our services are built on the Microsoft cloud ecosystem and focused on delivering secure, high-quality, outcome-driven solutions for our clients.
Our customers rely on us to bring specialist expertise and innovation across cloud solutions, hybrid working, modern workplace, data and BI, cyber security, governance and compliance.
We have built a reputation as a company that keeps its promises and delivers quality.
About the Role
The Consultant is a customer-facing technical role within the Professional Services team, acting as a subject matter expert across Microsoft 365 solutions and trusted advisor to our clients.
You will work closely with customers to understand their business, security, compliance, and operational requirements, shaping solutions that are practical, well-governed, and aligned to agreed outcomes.
The role combines the presales support, consultancy, hands-on technical delivery, and ownership across the full project lifecycle; from discovery and solution shaping through to implementation, service transition, and handover into operations.
You will be expected to manage customer expectations, deliver change in a controlled and well-documented manner, and ensure outcomes remain aligned to project scope, timelines, and governance standards.
- Solution Design & Delivery
- Lead the design, implementation, and optimisation of Microsoft 365 solutions (e. g. Entra ID, Intune, Conditional Access, Share Point, Teams)
- Produce high-level and low-level designs aligned to security, compliance, governance, and operational best practice
- Deliver projects end-to-end across discovery, design, build, test, deployment, and handover into operations and early life support
- Work with Project Managers to manage the technical project scope, dependencies, risks, and change impacts to ensure delivery remains controlled and aligned to agreed outcomes
- Provide technical oversight across multiple concurrent customer engagements
- Client Engagement & Consultancy
- Act as the customer’s trusted advisor, translating business requirements into clear, deliverable technical solutions
- Lead customer workshops, discovery sessions, assessments, and demonstrations to shape scope and solution approach
- Set realistic expectations on scope, risks, dependencies, timescales, and outcomes
- Support pre-sales activities, including solution scoping, technical input, and effort estimation
- Build strong client relationships and identify opportunities to improve customer value
- Security, Compliance & Governance
- Design and implement solutions aligned to Zero Trust principles and Microsoft security best practice
- Configure and optimise Conditional Access, Intune, and M365 security controls in a controlled and auditable manner
- Ensure solutions align to regulatory, compliance, and customer governance requirements
- Embed governance, documentation, testing, and change control into technical delivery
- Technical Leadership
- Act as an escalation point for complex technical issues
- Support and guide other consultants and engineers
- Contribute to standards and reusable design frameworks
- Documentation & Adoption
- Produce high-quality technical, project, and handover documentation
- Deliver knowledge transfer and operational readiness activities for customers and internal teams
- Ensure smooth transition of services into Managed Services or support operations with clear ownership and support boundaries
- Stay up to date with M365 roadmap and emerging technologies
- Drive automation and standardisation across deployments
Skills & Experience
- Experience working within an MSP or consultancy environment
- Strong knowledge of Microsoft 365 (Entra ID, Intune, Teams, Share Point, Exchange, Conditional Access)
- Strong understanding of security, governance, compliance, and controlled technical change
- Ability to shape solutions from presales through delivery and transition into operations
- Strong stakeholder management, communication, and customer expectation-setting skills
- Experience working toward a defined scope, managing change, and maintaining delivery quality
- Professional Attributes
- Commercially aware and customer-focused
- Calm, credible, and confident in front of customers
- Strong ownership and accountability
- Structured, organised, and well-governed in delivery
- Clear communicator who manages expectations effectively Strong problem-solving skills and attention to detail
- Passion for continuous improvement and technical excellence
What we offer in return
- Basic salary plus performance bonus
- 34 days of annual leave (incl. 8 UK bank holidays and a day off on your birthday)
- Microsoft incentives
- Enhanced family-friendly benefit schemes including company sick pay
- Sponsored training and development and where applicable to the role, a technical exams incentive scheme Private medical insurance and Employee Assistance Programme
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M365 Consultant in London employer: Doherty
Doherty Associates is an excellent employer for IT Project Managers, offering a dynamic work culture that fosters collaboration and innovation. With a focus on employee growth, you will have access to continuous learning opportunities and the chance to lead impactful projects in a vibrant location. The competitive benefits package and commitment to work-life balance make it a rewarding place to advance your career in cloud and digital transformation.
StudySmarter Expert Advice🤫
We think this is how you could land M365 Consultant in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Doherty values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Doherty might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Doherty!
✨Direct Apply to Doherty
Let's not forget to apply directly through the Doherty website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace M365 Consultant in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Doherty.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Doherty. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Doherty
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
