At a Glance
- Tasks: Lead and execute IT projects for enterprise clients, ensuring quality and alignment with client goals.
- Company: Doherty Associates, a trusted Microsoft Solutions Partner with over 30 years of experience.
- Benefits: Competitive salary, bonuses, training support, private medical insurance, and 33 days holiday.
- Other info: Join a company that values continuous improvement and offers excellent career growth opportunities.
- Why this job: Make a real impact by driving successful IT solutions in a dynamic, collaborative environment.
- Qualifications: Experience in IT programme management and strong stakeholder communication skills required.
The predicted salary is between 60000 - 75000 £ per year.
About Doherty Associates
Doherty Associates (DA) have delivered IT solutions for over 30 years to world-renowned, international clients, primarily within the professional and financial services sectors. We are a Microsoft Solutions Partner with multiple designations, hold a Tier 1 Microsoft CSP relationship, and operate to ISO27001 & ISO9001 standards. Our services are built on the Microsoft cloud ecosystem and focused on delivering secure, high-quality, outcome-driven solutions for our clients.
About the role
Reporting to the Head of Professional Services, the Delivery Lead acts as the primary operational interface between the client, PMO, and technical teams, ensuring alignment from strategic planning through to delivery. Working closely with Solutions Architects and Project Managers, the role translates client objectives into structured plans, prioritised roadmaps, and successful outcomes. The role holds accountability for overall delivery performance across the account, including quality, utilisation, and margin, ensuring integrated and cohesive delivery across all initiatives. It also drives the adoption of mature delivery practices, governance frameworks, and continuous improvement, enabling scalable and consistent delivery.
Responsibilities
- Own the end-to-end execution of all projects and programme delivery for enterprise clients.
- Ensure delivery is predictable, commercially controlled, and aligned to client priorities.
- Maintain a strong focus on long-term value, roadmap delivery, and client satisfaction.
- Act as the senior delivery owner, accountable for delivering engagements on time, budget and to a consistently high standard.
- Ensure delivery is underpinned by strong governance, clear communication and disciplined execution.
- Act as the primary operational interface between the client, PMO, and technical teams.
- Ensure alignment across all stakeholders from strategic planning through to execution.
- Build strong, trusted relationships with client stakeholders.
- Work with Solutions Architects to translate client strategy into structured delivery plans.
- Work with the client and Solutions Architects to develop prioritised roadmaps.
- Ensure delivery aligns to agreed business outcomes.
- Own overall delivery performance across the account, including quality, resource utilisation, and commercial performance.
- Ensure integrated, cohesive delivery across all initiatives, avoiding fragmentation and duplication.
- Lead and coordinate joined-up delivery across all workstreams, ensuring Project Managers, Solutions Architects, Technical Leads, and account stakeholders operate in a fully aligned and integrated manner to deliver consistent client outcomes.
- Embed mature delivery practices across the account, including governance frameworks, reporting cadence and delivery controls.
- Drive continuous improvement to enhance delivery quality, efficiency, and scalability.
- Ensure delivery approaches remain repeatable, resilient, and scalable as demand evolves.
- Contribute to building a trusted, long-term client relationship.
- Ensure delivery excellence supports account growth, strategic influence and long-term commercial success.
Knowledge, Skills & Experience
- Strategic IT programme and portfolio management experience to enterprise customers.
- Proven experience delivering IT programmes within an MSP or IT consultancy environment.
- Strong understanding of project delivery frameworks and governance (Prince2 / Agile / hybrid).
- Experience coordinating technical delivery teams.
- Strong organisational skills with the ability to manage portfolios with multiple concurrent workstreams.
- Excellent stakeholder management, communication, collaboration and commercial skills.
- Delivery of Microsoft cloud technologies (M365, Azure, Modern Workplace).
- Experience working in regulated or security-conscious environments.
- Familiarity with service transition into Managed Services environments.
Qualifications
- Relevant project delivery certification (PRINCE2, PMP, Agile, or equivalent).
- Degree‑level education or equivalent practical experience.
Leadership Qualities
- Strong sense of accountability for delivery outcomes.
- Structured, detail‑oriented and disciplined approach.
- Ability to operate calmly under pressure and manage competing priorities.
- Collaborative approach, fostering alignment across teams.
- Focus on continuous improvement and delivery excellence.
- Clear communicator with the ability to influence across technical and non‑technical stakeholders.
What we offer in return
- Basic salary plus bonus.
- Sponsored development supported by industry training and certifications.
- Microsoft incentives.
- Company pension scheme.
- Employee Assistance Programme (wellbeing, physical, financial).
- Private medical insurance.
- Income protection insurance.
- 33 days holidays (including 8 days of bank holidays).
Delivery Lead in London employer: Doherty
Doherty Associates is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong focus on employee development through sponsored training and certifications, we empower our team to excel in delivering high-quality IT solutions for prestigious clients. Our commitment to well-being is reflected in our comprehensive benefits package, including private medical insurance and generous holiday allowances, making Doherty Associates a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Lead in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Doherty values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Doherty might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Doherty!
✨Direct Apply to Doherty
Let's not forget to apply directly through the Doherty website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Delivery Lead in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Doherty.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Doherty. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Doherty
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
