At a Glance
- Tasks: Ensure reliable IT services and maintain service quality for enterprise clients.
- Company: Doherty Associates, a leading Managed Service Provider.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: On-site role in the UK with opportunities for continuous improvement.
- Why this job: Lead impactful projects and enhance customer relationships in a fast-paced setting.
- Qualifications: Experience in IT service delivery and strong stakeholder management skills.
The predicted salary is between 60000 - 80000 £ per year.
Doherty Associates is seeking a Service Delivery Manager to ensure reliable IT services for our clients.
You will bridge customers, technical teams and account management, maintaining service quality across managed services in a fast-paced MSP.
You will lead SLA and KPI management, drive continuous improvement, and collaborate with senior stakeholders to deliver value while promoting automation and strong customer relationships.
This is a on-site UK role with a focus on enterprise clients.
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Senior IT Service Delivery Manager | MSP Excellence employer: Doherty Associates
Doherty Associates is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Holborn, Central London. With a focus on employee growth and development, the company provides competitive salaries and uncapped earning potential, making it an ideal place for ambitious professionals looking to thrive in the IT managed services sector.
