At a Glance
- Tasks: Lead IT service delivery and ensure top-notch quality for customers.
- Company: Doherty Associates, a leader in managed service provision.
- Benefits: Competitive salary, performance bonuses, 33 days leave, and private medical insurance.
- Other info: Join a dynamic team with a focus on ITIL principles and ethical standards.
- Why this job: Make a real difference in customer satisfaction and service quality.
- Qualifications: Experience in service delivery management and strong relationship-building skills.
The predicted salary is between 55000 - 55000 £ per year.
Doherty Associates seeks a Service Delivery Manager to ensure high-quality IT services in alignment with contractual obligations. The ideal candidate must demonstrate a strong history in managing service delivery, enhancing customer satisfaction, and embodying ITIL principles.
This role focuses on bridging customer expectations and internal teams to enhance service quality. Applicants should bring a proactive attitude, high ethical standards, and a proven ability to build effective relationships at all levels.
Competitive salary, performance bonuses, and comprehensive benefits, including 33 days of annual leave and private medical insurance, are offered.
IT Service Delivery Lead | MSP Excellence in London employer: Doherty Associates
Doherty Associates is an exceptional employer that prioritises employee satisfaction and professional growth, offering a competitive salary and performance bonuses alongside comprehensive benefits such as 33 days of annual leave and private medical insurance. Our collaborative work culture fosters strong relationships across all levels, ensuring that our team members thrive while delivering high-quality IT services in a dynamic environment.
