Doherty Associates seeks a Service Delivery Manager to ensure high-quality IT services in alignment with contractual obligations. The ideal candidate must demonstrate a strong history in managing service delivery, enhancing customer satisfaction, and embodying ITIL principles.
This role focuses on bridging customer expectations and internal teams to enhance service quality. Applicants should bring a proactive attitude, high ethical standards, and a proven ability to build effective relationships at all levels.
Competitive salary, performance bonuses, and comprehensive benefits, including 33 days of annual leave and private medical insurance, are offered.
#J-18808-Ljbffr
