At a Glance
- Tasks: Support and enhance Salesforce for 1,200+ users, making impactful improvements daily.
- Company: Join Dogs Trust, the UK's leading dog charity with a friendly and flexible culture.
- Benefits: Work from home, collaborate in London, and enjoy a purpose-driven environment.
- Other info: Fixed term contract until June 2027 with excellent career growth opportunities.
- Why this job: Make a real difference for dogs while developing your Salesforce skills.
- Qualifications: Experience in Salesforce Administration and a passion for improving systems.
The predicted salary is between 30000 - 50000 £ per year.
Love getting stuck into systems and making things better? At Dogs Trust, we’re looking for a hands‑on Salesforce Administrator to support a vast and growing platform of 1,200+ users, keep things running smoothly, and deliver small but impactful improvements every day; with real opportunities to specialise in areas like Marketing, Operations or Finance and grow your career.
What does this role do?
- Handle day‑to‑day Salesforce incidents, requests and user support via the ITSM tool, fixing issues and making small configuration changes.
- Maintain and improve Flows and automation, including troubleshooting errors, simplifying complex processes, and testing changes in sandbox.
- Support data quality and reporting, including basic reports, imports/exports, and identifying repeat data issues.
- Follow governance, security and release processes to ensure access, changes and data are controlled, auditable and compliant.
- Proactively suggest improvements, support BAU optimisation, and develop expertise in a specialist area such as Finance, Marketing or Operations.
Could this be you? You’ll have solid experience in Salesforce Administration within a multi‑team organisation, ideally supported by an Administration certification, with hands‑on experience building, debugging and fixing Flows alongside core configuration. You’ll be confident managing profiles, permission sets and SSO‑aware access, able to build reports and dashboards when needed, and have a sound understanding of GDPR in a CRM context. You’ll also communicate clearly through ITSM/Jira updates and share a strong commitment to the aims and objectives of Dogs Trust.
About the team: You’ll be part of a skilled and supportive IT team that values curiosity, creativity, and collaboration. We work across a variety of exciting initiatives; from developing digital platforms that help dog owners to enhancing volunteer and data systems that expand our impact. Our culture is friendly, flexible, and purpose‑driven, with most of your time spent working from home and regular, focused collaboration days in our London office. It’s an environment where people share ideas, learn from each other, and take pride in building technology that truly makes a difference.
About Dogs Trust: We love dogs. That’s why we do whatever we can to make sure every four‑legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
This a fixed term contract role until 30th June 2027. The closing date for applications is 15th March 2026.
Salesforce Administrator employer: Dogs Trust
As a Door-to-Door Sales Executive with Dogs Trust, you will join a passionate team dedicated to making a difference for dogs in need. Our supportive work culture fosters personal growth and offers comprehensive training, ensuring you feel confident in your role while enjoying the flexibility of part-time hours. With competitive earnings and performance bonuses, this position not only provides meaningful work but also the opportunity to connect with your community and inspire positive change.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Administrator
✨Tip Number 1
Get to know the company inside out! Research Dogs Trust, their mission, and how they use Salesforce. This will help you tailor your conversations and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common Salesforce scenarios. Think about how you’d handle incidents or improve processes. Being ready to share your hands-on experience will set you apart from the crowd.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re proactive and keen to join the team!
We think you need these skills to ace Salesforce Administrator
Some tips for your application 🫡
Show Your Passion for Improvement:When writing your application, let us know how much you love getting stuck into systems and making things better. Share specific examples of improvements you've made in previous roles, especially in Salesforce, to show that you're the right fit for our hands-on environment.
Highlight Your Technical Skills:Make sure to detail your experience with Salesforce Administration, including any certifications you hold. We want to see your hands-on experience with building, debugging, and fixing Flows, as well as your ability to manage profiles and permission sets.
Communicate Clearly:Since clear communication is key in our team, ensure your application reflects this. Use straightforward language and structure your thoughts logically. Mention your experience with ITSM tools like Jira, as it shows you can keep everyone updated on incidents and requests.
Emphasise Your Commitment to Our Mission:We’re all about making a difference for dogs, so don’t forget to express your alignment with our values. Share why you’re passionate about our mission and how you can contribute to our goals, especially in areas like Marketing, Operations, or Finance.
How to prepare for a job interview at Dogs Trust
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce Administration skills before the interview. Be ready to discuss your hands-on experience with building and debugging Flows, as well as any configuration changes you've made. They’ll want to see that you can handle day-to-day incidents and requests confidently.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled complex processes or data quality issues in the past. Think about specific instances where you simplified a workflow or improved automation. This will demonstrate your proactive approach to optimising systems, which is key for this role.
✨Understand the Bigger Picture
Familiarise yourself with Dogs Trust’s mission and values. They’re looking for someone who shares their commitment to making a difference for dogs. Be ready to discuss how your skills can contribute to their goals, especially in areas like Marketing, Operations, or Finance.
✨Communicate Clearly and Confidently
Since you'll be using ITSM tools like Jira, practice articulating your thoughts clearly. During the interview, make sure to communicate your ideas effectively and show that you can provide updates and support to users in a straightforward manner. This will highlight your ability to work collaboratively within their IT team.
