Dogs Trust in Manchester is seeking a Customer Support Centre Advisor to be the first point of contact for supporters, adopters and customers. This permanent, full-time role is hybrid, based in our Manchester contact centre one day per week with the remainder from home.
You will handle calls and emails with empathy, follow our policies, and record interactions in in-house systems. The role requires excellent listening skills and proficiency in Microsoft Office.
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Hybrid Customer Support Advisor β Animal Charity in Manchester employer: Dogs Trust
Dogs Trust is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for those passionate about animal welfare. With opportunities for professional growth and development, employees can thrive in their roles while contributing to meaningful causes across London. The unique advantage of working on-site at rehoming centres and charity shops allows for direct engagement with the community and the animals we serve.