IT Programme Manager (Dogs Trust Ireland CRM Delivery) in London

IT Programme Manager (Dogs Trust Ireland CRM Delivery) in London

London Full-Time 50000 - 60000 £ / year (est.) No working from home possible
Dogs Trust

At a Glance

  • Tasks: Lead complex IT projects, migrating CRM systems to Salesforce for Dogs Trust Ireland.
  • Company: Join the UK's leading dog charity, dedicated to helping dogs in need.
  • Benefits: Hybrid working, competitive salary, and a chance to make a real difference.
  • Other info: Diverse and inclusive workplace with excellent career growth opportunities.
  • Why this job: Be part of a transformative project that impacts the lives of dogs and their owners.
  • Qualifications: Experience in IT transformation programmes, especially with CRM systems or Salesforce.

The predicted salary is between 50000 - 60000 £ per year.

Are you a programme manager who has experience of working on complex IT projects? We’re looking for a Programme Manager to apply project management methodologies to our Dogs Trust Ireland transformation programme, which will involve migrating a legacy customer relationship management (CRM) system to Salesforce.

What does this role do? As IT Programme Manager (Dogs Trust Ireland CRM Delivery), you will:

  • apply standardised project management lifecycles, methodologies and governance to all activity in the Dogs Trust Ireland transformation programme, ensuring all work is aligned with wider programme objectives,
  • work with key stakeholders to define and document the project scope, objectives and outcomes, and then deliver organisational change and embed new ways of working,
  • work closely with the CRM implementation partner, Product Owner and Dogs Trust UK technical teams to shape the solution,
  • coordinate and manage delivery, ensuring agreed objectives and timelines are met,
  • manage and track dependencies throughout, and
  • work with the Portfolio team to provide delivery assurance.

While this role will be based at our London office with hybrid working, the post holder will be expected to travel regularly to Dogs Trust Ireland offices in Dublin. This role is a fixed term contract until December 2027.

To be successful in this role, you’ll need experience of delivering complex IT transformation programmes, ideally with experience of CRM systems or Salesforce specifically. This will be underpinned by strong programme governance and delivery management expertise. You’ll be an excellent communicator with strong stakeholder management skills, who works proactively and autonomously, and is able to influence stakeholders at all levels. A commitment and passion for the work we do is essential.

At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission.

If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

IT Programme Manager (Dogs Trust Ireland CRM Delivery) in London employer: Dogs Trust

Dogs Trust is an exceptional employer, offering a unique opportunity to contribute to meaningful IT transformation projects that directly impact the welfare of dogs. With a strong commitment to employee growth and a supportive work culture, we provide hybrid working arrangements and encourage diversity, ensuring every team member feels valued and empowered. Join us in our mission to create a better world for dogs while enjoying a collaborative environment that fosters innovation and personal development.

Dogs Trust

Contact Details:

Dogs Trust Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Programme Manager (Dogs Trust Ireland CRM Delivery) in London

Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who might have insights into Dogs Trust or similar organisations. A friendly chat can sometimes lead to opportunities that aren’t even advertised!

Tip Number 2

Prepare for the interview by researching Dogs Trust and their mission. Show us you’re passionate about their work with dogs and how your skills can help them achieve their goals. Tailor your responses to reflect their values and objectives.

Tip Number 3

Practice your STAR technique for answering competency questions. We want to hear about your past experiences in managing complex IT projects, so structure your answers to highlight your achievements and how they relate to the role.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us you’re genuinely interested in the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit!

We think you need these skills to ace IT Programme Manager (Dogs Trust Ireland CRM Delivery) in London

Programme Management
Project Management Methodologies
CRM Systems
Salesforce
Stakeholder Management
Organisational Change Management
Delivery Management

Some tips for your application 🫡

Show Your Passion for Dogs:Let your love for dogs shine through in your personal statement. We want to see how your passion aligns with our mission at Dogs Trust, so don’t hold back!

Tailor Your Personal Statement:Make sure to customise your personal statement to highlight your experience with complex IT projects and CRM systems. We’re looking for specific examples that demonstrate your skills and how they relate to the role.

Be Clear and Concise:Keep your writing clear and to the point. We appreciate a well-structured personal statement that makes it easy for us to see why you’re the perfect fit for the IT Programme Manager role.

Apply Through Our Website:Don’t forget to hit that 'APPLY NOW' button on our website! It’s the best way to ensure your application gets to us directly and is considered for the role.

How to prepare for a job interview at Dogs Trust

Know Your CRM Inside Out

Make sure you’re well-versed in CRM systems, especially Salesforce. Brush up on the specific features and benefits of Salesforce that could be relevant to Dogs Trust's transformation programme. This will show your expertise and help you discuss how you can leverage these tools effectively.

Master the Project Management Methodologies

Familiarise yourself with standard project management lifecycles and methodologies. Be ready to discuss how you've applied these in past roles, particularly in complex IT projects. Highlight any experience you have with governance frameworks, as this will be crucial for the role.

Engage with Stakeholders

Prepare examples of how you’ve successfully managed stakeholders in previous projects. Think about how you can demonstrate your communication skills and ability to influence at all levels. This is key for ensuring alignment with the wider programme objectives.

Show Your Passion for the Cause

Dogs Trust is all about helping dogs in need, so make sure to convey your commitment to their mission. Share any personal experiences or motivations that connect you to their work. This will help you stand out as a candidate who truly cares about the organisation’s goals.