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- Tasks: Manage employee relations cases and provide expert guidance across the charity.
- Company: Join a dynamic charity focused on supporting 1,600 employees nationwide.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Why this job: Make a real difference in employee relations while developing your HR expertise.
- Qualifications: Experience in employee relations and strong knowledge of employment law required.
- Other info: Collaborative team with opportunities for growth and impact.
The predicted salary is between 36000 - 60000 £ per year.
Do you have significant experience of working in an employee relations, case management and policy focused role, including strong knowledge of employment law? We are recruiting for an Employee Relations (ER) Manager to provide guidance and practical support across the charity in all employee relations matters. Supported by a HR Advisor and working closely with the HR Business Partnering team, you will direct the workflow, coach for performance, and ensure the consistent delivery of high-quality case management.
What does this role do? As ER Manager, you will:
- oversee the management and resolution of employee relations cases including grievance, disciplinary, performance, and capability investigations, hearings and appeals with professionalism, integrity and compliance
- lead on allocation and monitoring of casework, ensuring timely and accurate resolution, providing coaching, support and guidance
- manage complex or sensitive cases or investigations to ensure consistency and objectivity and appropriate outcomes
- manage, develop and coach the HR Advisor
- deliver continuous improvement in all aspects of ER for the benefits of all stakeholders, through collaboration with colleagues across the People directorate.
Could this be you? To be successful in this role you will have significant experience of working in employee relations, including managing complex or sensitive cases, with sound decision making based on in-depth knowledge of employment law, HR best practice, and equality legislation. You will be a people focused, credible and assertive subject matter expert with strong relationship-building and stakeholder management skills, and experience of portraying complex issues and problem-solving initiatives in a ‘user friendly’ format. You will be skilled in training, coaching and developing HR and business stakeholders on ER matters, to share your knowledge and increase their capability, and you will have experience of using and analysing data to inform and influence business decisions.
What does this team do? The People directorate delivers a first-class service to the organisation and our 1,600 employees across the country. We work across all people related activities including resourcing, pay and benefits, payroll, learning and development and employee engagement as well as providing pragmatic and principled guidance on individual people issues. The HR Business Partnering and Advisory Services team works closely with leadership and line managers across the organisation to provide tailored HR advice and guidance, identifying risks and opportunities in people activities and supporting with formal and informal employee relations cases.
Interviews for this role are scheduled to take place on 19th February 2026.
Employee Relations Manager in London employer: Dogs Trust
Contact Detail:
Dogs Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR and employee relations field. Attend industry events or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews! Research common ER scenarios and think about how you’d handle them. Practise your responses to showcase your knowledge of employment law and case management. We want you to shine!
✨Tip Number 3
Showcase your coaching skills! Be ready to discuss how you've developed others in previous roles. Highlight specific examples where you’ve improved team performance or resolved complex cases. This will set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our organisation. Let’s get you that interview!
We think you need these skills to ace Employee Relations Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in employee relations and case management. We want to see how your skills align with the role, so don’t hold back on showcasing your knowledge of employment law!
Showcase Your People Skills: As an ER Manager, you'll be working closely with various stakeholders. Use your application to demonstrate your relationship-building abilities and how you've successfully coached others in the past. We love seeing examples of collaboration!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, especially when discussing complex issues. Make it easy for us to see your thought process and problem-solving skills.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Dogs Trust
✨Know Your Employment Law
Brush up on your knowledge of employment law before the interview. Be prepared to discuss how you’ve applied this knowledge in previous roles, especially in managing complex cases. This will show that you’re not just familiar with the theory but can also implement it effectively.
✨Showcase Your Coaching Skills
Since the role involves coaching and developing others, think of specific examples where you've successfully coached HR colleagues or stakeholders. Highlight your approach and the outcomes, as this demonstrates your ability to lead and support others in employee relations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in sensitive situations. Prepare by thinking through past experiences where you managed grievances or disciplinary actions, focusing on your decision-making process and the results achieved.
✨Emphasise Relationship Building
This role requires strong relationship-building skills, so be ready to discuss how you’ve built rapport with various stakeholders. Share examples of how you’ve navigated challenging conversations and maintained professionalism, which is crucial in employee relations.
