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- Tasks: Be the friendly face for job applicants and ensure a smooth hiring experience.
- Company: Join Dogs Trust, the UK's leading dog charity dedicated to helping dogs in need.
- Benefits: Enjoy a competitive salary, benefits, and a chance to make a difference.
- Why this job: Combine your love for animals with a rewarding career in customer service.
- Qualifications: Some admin experience and a passion for delivering excellent customer service.
- Other info: Work in a supportive environment that values diversity and inclusion.
The predicted salary is between 27675 - 27675 £ per year.
Are you an animal lover who is passionate about delivering first-class customer service? We’re looking for a Resourcing Administrator to ensure everyone who applies for roles with Dogs Trust has a smooth, memorable candidate experience.
Application Deadline: January 13, 2026
Department: People | Employment Type: Permanent - Full Time
Location: London (Onsite)
Compensation: £27,675 per year + benefits
Responsibilities:
- Act as first point of contact for job applicants, responding to queries promptly and efficiently, ensuring candidates have an excellent experience.
- Support with queries from hiring managers, escalating to the rest of the Resourcing team where necessary.
- Complete recruitment administration, from booking interviews via the system, to providing candidates with interview feedback.
Interviews: Interviews for this role are provisionally scheduled for Tuesday 20 January 2026, and will take place on Teams.
Requirements/Qualifications:
- Some administration experience, ideally in an HR context, with familiarity around the importance of GDPR.
- Customer service experience, understanding the importance of communicating with candidates professionally and politely.
- Ability to deliver a prompt, high quality service in all interactions.
- Organized, with excellent attention to detail and the ability to juggle multiple tasks simultaneously.
About Dogs Trust: We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
Application Process & Contact: To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, and at Dogs Trust we value diversity. We are committed to fostering an inclusive culture and actively encourage applications from people of all backgrounds, abilities, and cultures. Our colleague networks give our people a voice and are a vehicle for real and meaningful change within Dogs Trust. If you need any adjustments, please reach out.
EEO & Inclusion: We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us.
Resourcing Administrator in London employer: Dogs Trust Worldwide
Contact Detail:
Dogs Trust Worldwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resourcing Administrator in London
✨Tip Number 1
Make sure you research Dogs Trust and their mission. Knowing the ins and outs of what they do will help you connect with the team during interviews and show your genuine passion for their cause.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering a top-notch experience to candidates, think of examples from your past where you've gone above and beyond to help someone out.
✨Tip Number 3
Get familiar with the recruitment process. Brush up on how interviews are scheduled and feedback is given, so you can speak confidently about your understanding of the role during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Resourcing Administrator in London
Some tips for your application 🫡
Craft a Personal Statement: Your personal statement is your chance to shine! Make sure to explain why you're passionate about the role and how your skills align with what we're looking for. Keep it genuine and let your personality come through!
Show Off Your Customer Service Skills: Since this role is all about delivering first-class customer service, highlight any relevant experience you have. Share examples of how you've gone above and beyond to help others, especially in an admin or HR context.
Be Organised and Detail-Oriented: We love candidates who can juggle multiple tasks without breaking a sweat! Mention any tools or methods you use to stay organised, and don’t forget to showcase your attention to detail in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Dogs Trust Worldwide
✨Know Your Stuff
Before the interview, make sure you understand Dogs Trust's mission and values. Familiarise yourself with their work and how they support dogs and owners. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Resourcing Administrator, you'll be the first point of contact for candidates. Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you resolved issues or made someone's day better – this will highlight your suitability for the role.
✨Be Organised and Detail-Oriented
Since the role involves managing high-traffic inboxes and juggling multiple tasks, demonstrate your organisational skills. Bring a notepad to jot down important points during the interview and mention any tools or methods you use to stay organised in your previous roles.
✨Prepare for Common Questions
Anticipate questions related to GDPR and recruitment administration. Brush up on your knowledge of data protection and think about how you would handle sensitive information. Being prepared will help you answer confidently and show that you take these responsibilities seriously.
