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- Tasks: Inspire support for dogs through engaging fundraising campaigns and manage public enquiries.
- Company: Join Dogs Trust, the UK's leading dog charity dedicated to helping dogs in need.
- Benefits: Earn £27,675 per year plus benefits, with a hybrid work environment.
- Why this job: Make a real difference for dogs while developing your skills in a supportive team.
- Qualifications: Strong communication skills, attention to detail, and a passion for animal welfare.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 27675 - 27675 £ per year.
Are you passionate about inspiring people to support a great cause? As a Public Fundraising Assistant, you’ll help deliver engaging face-to-face and telephone fundraising campaigns to grow Dogs Trust’s supporter base. Working in our Public Fundraising team, you’ll play a key role in helping us care for thousands of dogs across the UK.
What does this role do?
- Respond to public enquiries, complaints and donation updates related to face-to-face fundraising, ensuring all communications reflect the Dogs Trust brand, tone and procedures.
- Liaise with fundraising agencies to monitor campaign performance, resolve incidents or complaints and ensure all campaign requirements are met.
- Support quality assurance by reviewing mystery shop reports, visiting fundraising sites or agencies and providing feedback to improve performance.
- Assist with administrative and campaign support tasks, including managing fundraising materials, handling database queries and helping with copy and proofing when required.
This role is being offered as a fixed term, family leave cover contract until December 2026. Interviews for this role are provisionally scheduled for Tuesday 2nd December 2025.
Could this be you?
To be successful in this role, you’ll need exceptional attention to detail, strong organisational skills and the ability to communicate clearly and diplomatically with a wide range of people. Confident on the phone and in writing, you’ll handle enquiries with professionalism and empathy. Proactive, team‑focused and committed to the aims and values of Dogs Trust, you’ll help ensure our fundraising runs smoothly and effectively.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four‑legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role. Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we’re committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages and during their time with us. If there’s anything on your mind or any adjustments you may need, don’t hesitate to reach out to us. Feel free to send us an email at jobs@dogstrust.org.uk. We’re here to support you every step of the way.
Public Fundraising Assistant in City of London employer: Dogs Trust Worldwide
Contact Detail:
Dogs Trust Worldwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Fundraising Assistant in City of London
✨Tip Number 1
Get to know Dogs Trust inside out! Familiarise yourself with their mission and values, so you can show your passion for the cause during interviews. This will help you connect with the team and demonstrate that you're the right fit.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with enquiries and complaints, role-play some scenarios with a friend. This will boost your confidence and help you respond clearly and empathetically when it counts.
✨Tip Number 3
Network like a pro! Reach out to current or former Dogs Trust employees on LinkedIn. Ask them about their experiences and any tips they might have. This could give you valuable insights and even a foot in the door!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, make sure to tailor your personal statement to highlight how your skills align with the role of Public Fundraising Assistant.
We think you need these skills to ace Public Fundraising Assistant in City of London
Some tips for your application 🫡
Craft a Personal Statement: Your personal statement is your chance to shine! Make sure to express your passion for the role and how your skills align with what we’re looking for. Be genuine and let your personality come through!
Showcase Your Communication Skills: Since this role involves a lot of communication, highlight your ability to engage with people clearly and empathetically. Use examples from your past experiences to demonstrate how you’ve successfully handled enquiries or complaints.
Pay Attention to Detail: We love detail-oriented folks! Make sure your application is free from typos and errors. A well-organised application reflects your strong organisational skills, which are key for this role.
Apply Through Our Website: Don’t forget to hit that 'APPLY NOW' button on our website! It’s the easiest way to get your application in front of us. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Dogs Trust Worldwide
✨Know the Cause
Before your interview, dive deep into Dogs Trust's mission and values. Understand their commitment to dog welfare and how fundraising plays a crucial role in that. This will not only show your passion but also help you connect your personal values with the organisation's goals.
✨Master Communication Skills
Since this role involves responding to public enquiries and complaints, practice clear and empathetic communication. Role-play common scenarios with a friend or family member to build confidence in handling various situations professionally and diplomatically.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you've demonstrated strong organisational skills. Whether it’s managing multiple tasks or ensuring quality assurance, be ready to discuss how you keep everything running smoothly, especially in a fast-paced environment.
✨Ask Insightful Questions
At the end of your interview, have a few thoughtful questions ready about the role or the team. This shows your genuine interest and helps you gauge if the position aligns with your career aspirations. Plus, it’s a great way to engage with your interviewers!