Senior IT Service Desk Lead β€” Mentoring & On-site Support

Senior IT Service Desk Lead β€” Mentoring & On-site Support

Full-Time No working from home possible
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Dogs Trust Company Limited is seeking a Senior Service Desk Analyst in London to lead a IT service desk team and deliver high-quality end-to-end IT support for colleagues across the charity.

You will manage tickets, including high-priority incidents, escalate where needed, and participate in reviews with external partners. The role requires occasional travel to rehoming centres and charity shops, with weekend work on a four-week cycle.

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Senior IT Service Desk Lead β€” Mentoring & On-site Support employer: Dogs Trust Company Limited

Dogs Trust is an exceptional employer, offering a supportive and compassionate work environment for those passionate about animal welfare. With opportunities for personal growth and development, our Basildon rehoming centre fosters a culture of teamwork and dedication, ensuring that every employee feels valued and empowered to make a difference in the lives of dogs and their future families.

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Contact Details:

Dogs Trust Company Limited Recruitment Team