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- Tasks: Help find loving homes for dogs and support adopters daily.
- Company: Join Dogs Trust, a leading charity dedicated to dog welfare.
- Benefits: Enjoy a competitive salary of £24,907 plus great benefits.
- Why this job: Make a real impact on dogs' lives while working in a passionate team.
- Qualifications: Experience in a rehoming centre and strong customer service skills required.
- Other info: Opportunity to work in a supportive environment with a focus on animal welfare.
The predicted salary is between 21000 - 28000 £ per year.
Application Deadline: 6 March 2026
Department: Rehoming
Employment Type: Permanent – Full Time
Location: Shrewsbury
Compensation: £24,907 per year + benefits
Description
Looking to make a real difference to the lives of dogs and people? As a Rehoming Coordinator at Dogs Trust, you\’ll play a key role in finding loving homes for our dogs, supporting adopters and helping reduce the time dogs spend in our care.
What does this role do?
- Champion the rehoming journey by providing excellent customer service, matching dogs to adopters, and arranging safe introductions, including occasional home visits.
- Maintain oversight of dog status across kennels, Foster and Home Stay, responding to enquiries and proactively seeking rehoming opportunities.
- Promote dogs ready for adoption by creating engaging online profiles and images, working closely with the Media Coordinator.
- Support the rehoming of long-term and complex dogs by liaising with the Behaviour and Welfare teams to communicate specific needs.
- Welcome and assist visitors during public opening hours, complete adoption paperwork, and contribute to kennel care as part of the wider team.
Interviews for this role are provisionally scheduled for 10th, 11th and 12th March 2026 at our rehoming centre in Shrewsbury.
Could this be you?
With an experience of working in a rehoming centre environment you will have great customer service and communication skills. Knowledgeable about dogs and their welfare, you will have good organisational and time management skills.
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Rehoming Coordinator employer: Dogs Trust Company Limited
Contact Detail:
Dogs Trust Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rehoming Coordinator
✨Tip Number 1
Familiarise yourself with the specific needs of different dog breeds and their behaviours. This knowledge will not only help you in interviews but also demonstrate your genuine passion for animal welfare, which is crucial for a Rehoming Coordinator.
✨Tip Number 2
Engage with local dog rescue groups or volunteer at rehoming centres to gain hands-on experience. This practical exposure will enhance your understanding of the rehoming process and provide you with valuable insights that can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the animal welfare sector. Attend events or workshops related to dog rehoming and welfare, as this can lead to connections that may help you learn more about the role and potentially get a referral.
✨Tip Number 4
Prepare to discuss real-life scenarios during your interview, such as how you would handle a difficult adoption case or support a long-term resident dog. This will showcase your problem-solving skills and your commitment to finding the best homes for dogs.
We think you need these skills to ace Rehoming Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Rehoming Coordinator. Tailor your application to highlight relevant experiences and skills that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service, communication skills, and any relevant work in rehoming or animal welfare. Use bullet points for clarity and focus on achievements.
Write a Strong Cover Letter: In your cover letter, express your passion for animal welfare and your motivation for applying. Mention specific examples of how your skills and experiences make you a great fit for the Rehoming Coordinator position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Dogs Trust Company Limited
✨Show Your Passion for Animal Welfare
Make sure to express your genuine love for dogs and animal welfare during the interview. Share any personal experiences you have with pets or volunteering at animal shelters, as this will demonstrate your commitment to the role.
✨Highlight Your Customer Service Skills
As a Rehoming Coordinator, excellent customer service is key. Prepare examples of how you've successfully handled customer inquiries or resolved issues in previous roles. This will show that you can effectively communicate and support adopters.
✨Demonstrate Organisational Skills
The role requires good organisational and time management skills. Be ready to discuss how you prioritise tasks and manage multiple responsibilities, especially in a fast-paced environment like a rehoming centre.
✨Prepare for Behavioural Questions
Expect questions about how you would handle specific situations, such as dealing with a difficult adopter or managing a complex dog's needs. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.