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- Tasks: Help find loving homes for dogs and support adopters in their journey.
- Company: Join Dogs Trust, the UK's leading dog charity with a passion for animal welfare.
- Benefits: Competitive salary, benefits, and the chance to make a real difference.
- Why this job: Be part of a team that champions dog welfare and creates lasting bonds.
- Qualifications: Experience in a rehoming centre, strong customer service, and communication skills.
- Other info: Dynamic role with opportunities to grow and make an impact in the community.
The predicted salary is between 21000 - 28000 £ per year.
Rehoming Coordinator
Application Deadline: 2 October 2025
Department: Rehoming
Employment Type: Permanent – Full Time
Location: Cardiff
Compensation: £24,907 per year + benefits
Description
Looking to make a real difference to the lives of dogs and people?
As a Rehoming Coordinator at Dogs Trust, you\’ll play a key role in finding loving homes for our dogs, supporting adopters and helping reduce the time dogs spend in our care.
What does this role do?
As a Rehoming Coordinator you will:
- Champion the rehoming journey by providing excellent customer service, matching dogs to adopters, and arranging safe introductions, including occasional home visits.
- Maintain oversight of dog status across kennels, Foster and Home Stay, responding to enquiries and proactively seeking rehoming opportunities.
- Promote dogs ready for adoption by creating engaging online profiles and images, working closely with the Media Coordinator.
- Support the rehoming of long-term and complex dogs by liaising with the Behaviour and Welfare teams to communicate specific needs.
- Welcome and assist visitors during public opening hours, complete adoption paperwork, and contribute to kennel care as part of the wider team.
Could this be you?
With an experience of working in a rehoming centre environment you will have great customer service and communication skills. Knowledgeable about dogs and their welfare you will have good organisational and time management skills.
A little about us:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
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Rehoming Coordinator employer: Dogs Trust Company Limited
Contact Detail:
Dogs Trust Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rehoming Coordinator
✨Tip Number 1
Get to know the organisation inside out! Research Dogs Trust, their mission, and their values. This way, when you chat with them, you can show how your passion for dogs aligns perfectly with what they do.
✨Tip Number 2
Network like a pro! Connect with current or former Rehoming Coordinators on LinkedIn. Ask them about their experiences and any tips they might have. It’s all about making those connections that could help us stand out!
✨Tip Number 3
Prepare for the interview by practising common questions related to rehoming and customer service. Think about scenarios where you’ve made a difference in a similar role. We want to hear those stories that showcase your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making a difference for dogs in need.
We think you need these skills to ace Rehoming Coordinator
Some tips for your application 🫡
Show Your Passion for Dogs: When writing your application, let your love for dogs shine through! Share any personal experiences or stories that highlight your commitment to animal welfare. We want to see that you genuinely care about making a difference in their lives.
Tailor Your Application: Make sure to customise your application to fit the Rehoming Coordinator role. Highlight relevant skills and experiences that match the job description. We appreciate when candidates take the time to connect their background with what we do at Dogs Trust.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We’re looking for someone who can communicate effectively, so make sure your writing reflects that!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dogs Trust Company Limited
✨Know Your Dogs
Make sure you brush up on your knowledge about different dog breeds, their behaviours, and welfare needs. Being able to discuss specific dogs and their characteristics during the interview will show your passion and expertise in rehoming.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you’ve successfully matched clients with their needs, as this is crucial for a Rehoming Coordinator.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult adopter or managing a complex dog's needs. Practise your responses to demonstrate your problem-solving skills and empathy towards both dogs and people.
✨Engage with the Mission
Familiarise yourself with Dogs Trust's mission and values. Be prepared to discuss why you want to work there and how you can contribute to their goal of finding loving homes for dogs. Showing genuine enthusiasm for their cause will set you apart.
