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- Tasks: Engage with the public to inspire support for Dogs Trust through fundraising campaigns.
- Company: Join a passionate team dedicated to caring for dogs across the UK.
- Benefits: Competitive salary, benefits package, and a supportive work environment.
- Other info: Fixed term role with opportunities for growth and learning.
- Why this job: Make a real difference in the lives of dogs while developing your skills.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 28366 - 28366 £ per year.
Application Deadline: 14 May 2026
Department: Mass Fundraising
Employment Type: Fixed Term - Full Time
Location: London
Compensation: £28,366 per year + benefits
Are you passionate about inspiring people to support a great cause? As a Public Fundraising Assistant, you’ll help deliver engaging face‑to‑face and telephone fundraising campaigns to grow Dogs Trust’s supporter base. Working in our Public Fundraising team, you’ll play a key role in helping us care for thousands of dogs across the UK.
What does this role do? As a Public Fundraising Assistant, you will:
- Respond to public enquiries, complaints, and donation updates related to face‑to‑face fundraising, ensuring all communications reflect the Dogs Trust brand, tone, and procedures.
- Liaise with fundraising agencies to monitor campaign performance, resolve incidents or complaints, and ensure all campaign requirements are met.
- Support quality assurance by reviewing mystery shop reports, visiting fundraising sites or agencies, and providing feedback to improve performance.
- Assist with administrative and campaign support tasks, including managing fundraising materials, handling database queries, and helping with copy and proofing when required.
This role is being offered as a fixed term, family leave cover contract until December 2026. Interviews are provisionally scheduled for 22nd May 2026, and will take place on Teams.
Could this be you? To be successful in this role, you’ll need exceptional attention to detail, strong organisational skills, and the ability to communicate clearly and diplomatically with a wide range of people. Confident on the phone and in writing, you’ll handle enquiries with professionalism and empathy. Proactive, team‑focused, and committed to the aims and values of Dogs Trust, you’ll help ensure our fundraising runs smoothly and effectively.
Public Fundraising Assistant employer: Dogs Trust Company Limited
Contact Detail:
Dogs Trust Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Fundraising Assistant
✨Tip Number 1
Get to know the Dogs Trust brand inside out! Familiarise yourself with their mission and values so you can speak passionately about them during interviews. This will show that you're genuinely interested in the role and ready to represent the organisation.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with public enquiries and complaints, it’s crucial to sound confident and empathetic. Try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn to gain insights about the role and the team. They might share tips that could give you an edge in your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Dogs Trust team. Don’t miss out on this opportunity!
We think you need these skills to ace Public Fundraising Assistant
Some tips for your application 🫡
Show Your Passion: Make sure to express your enthusiasm for the cause in your application. We want to see that you genuinely care about helping dogs and inspiring others to support them.
Tailor Your Application: Don’t just send a generic application! Take the time to customise your CV and cover letter to highlight how your skills match the specific requirements of the Public Fundraising Assistant role.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and directly related to the job description.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at Dogs Trust Company Limited
✨Know Your Cause
Before the interview, dive deep into Dogs Trust and their mission. Understand their values and how they impact the community. This will not only show your passion but also help you connect with the interviewers on a personal level.
✨Showcase Your Communication Skills
As a Public Fundraising Assistant, communication is key. Prepare examples of how you've effectively handled enquiries or complaints in the past. Practise articulating your thoughts clearly and empathetically, as this will be crucial in your role.
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. Bring along examples of how you've managed multiple tasks or projects simultaneously. Mention any tools or methods you use to stay organised, as this aligns perfectly with the job requirements.
✨Prepare for Teamwork Questions
Since this role is team-focused, be ready to discuss your experiences working in teams. Think of specific instances where you contributed to a group effort, resolved conflicts, or supported colleagues. This will demonstrate your collaborative spirit and commitment to the team's success.