At a Glance
- Tasks: Coordinate a veterinary scheme for dogs of pet owners facing homelessness.
- Company: Join a compassionate organisation dedicated to helping pets and their owners.
- Benefits: Part-time role with competitive pay and benefits, plus hybrid working options.
- Other info: Work in a supportive environment with opportunities for personal growth.
- Why this job: Make a real difference in the lives of vulnerable pet owners and their furry friends.
- Qualifications: Experience in customer service and supporting people in crisis is essential.
The predicted salary is between 15885 - 15885 £ per year.
Are you an animal lover who is passionate about helping pet owners experiencing homelessness? We're looking for a Together Through Homelessness Coordinator, who is responsible for the smooth coordination of our veterinary scheme, which provides free veterinary treatment for dogs whose owners are experiencing or at risk of homelessness.
What does this role do?
- Deal with and respond to telephone and email queries to the Vet Scheme from external stakeholders, including but not limited to:
- liaising with dog owners experiencing homelessness to register their dogs on our Vet Scheme,
- supporting dog owners registered on our Vet Scheme with additional queries about their dogs' veterinary treatment and signpost them onto other support services where necessary.
- Carry out key processes to aid the efficient running of the Vet Scheme, including but not limited to:
- processing veterinary card applications through our internal database and assisting homelessness services to make online applications via our Together Through Homelessness website including renewals of veterinary cards,
- liaising with our internal Veterinary team to discuss complex veterinary cases for dogs being supported through the Vet Scheme, including making decisions about veterinary treatment whilst considering key factors.
- Work closely with the Team Leader to ensure that all administration processes are completed efficiently:
- respond to enquiries from landlords, letting agencies and tenants via our Pet Friendly Housing scheme.
- Work with the Team Leader and Pets and Housing Manager to provide information for internal and external use including:
- identify and interview Vet Scheme clients and other key stakeholders in order to develop sensitive, empathetic, and powerful case studies for use across our Philanthropy, Corporate and Trusts work as well as for our comms work.
Could this be you?
- Experience of supporting people in vulnerable situations or personal crisis.
- Significant experience in a previous customer service role, including experience in dealing with challenging phone calls.
- Ability to work in a busy environment and to prioritise own workload.
- Ability to deal with and resolve complex cases in a sensitive and empathetic manner.
- Understanding of the importance of building trust with people experiencing homelessness.
- Excellent interpersonal skills and the ability to communicate effectively with a wide selection of stakeholders.
- Approachable and confident communicator, with the ability to adapt communication for different audiences, particularly when dealing with challenging situations.
Interviews will be provisionally held on 20th July 2026. Please note this role is for 21 hours over Wednesday, Thursday and Friday.
Together Through Homelessness Coordinator in London employer: Dogs Trust Company Limited
At Dogs Trust, we pride ourselves on being an exceptional employer that values compassion and community engagement. Our Together Through Homelessness Coordinator role offers a unique opportunity to make a meaningful impact while enjoying a supportive work culture that prioritises employee well-being and professional growth. With hybrid working options and a commitment to animal welfare, you will be part of a dedicated team that empowers pet owners in vulnerable situations, ensuring both personal and professional fulfilment in your career.
Contact Details:
Dogs Trust Company Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Together Through Homelessness Coordinator in London
✨Get Involved in Local Initiatives
Dive headfirst into local community projects and social enterprises! This not only builds your experience but also connects you with like-minded folks who may know about part-time opportunities. Plus, many nonprofits announce openings through their events and volunteer activities, so keep your ears to the ground!
✨Join Social Impact Networks
Look for networks and forums centred around social impact – think local charity groups or online platforms where changemakers hang out. These places are goldmines for job leads, especially for part-time roles like the ones at Dogs Trust Company Limited. Engaging in discussions can also help you make meaningful connections with potential employers!
✨Utilise Your University’s Resources
If you’re still in uni, tap into career services that may have exclusive listings for part-time roles in nonprofits. They often host job fairs or info sessions where you can meet representatives from organisations like Dogs Trust Company Limited directly. It’s a great way to make an impression beyond your CV!
✨Check Out Online Opportunities
Websites like Idealist or CharityJob specifically showcase part-time positions in the nonprofit sector. Make sure to check these regularly while keeping an eye on Dogs Trust Company Limited’s own job listings on our website. Being proactive here can put you ahead of the curve!
We think you need these skills to ace Together Through Homelessness Coordinator in London
Some tips for your application 🫡
Show Your Passion for Social Impact:For a role like Together Through Homelessness Coordinator at Dogs Trust Company Limited, your cover letter is your chance to shine a light on why social impact matters to you. Share any personal experiences or volunteer work that highlight your commitment to the cause. We want to see your genuine enthusiasm!
Highlight Relevant Experience:Make sure your CV showcases any nonprofit work or projects you've been involved in, even if they were part-time or volunteer roles. Emphasize skills like project management, fundraising, or community engagement. These are key in the nonprofit sector, and we want to see how you can contribute to our mission!
Tailor Your Application:When applying for the Together Through Homelessness Coordinator, customise your documents to fit the vibe of Dogs Trust Company Limited. Use our language, reflect our values, and connect your personal goals with our mission. This shows us you’ve done your homework and you're excited to join the team in this part-time capacity.
Don’t Forget Your Availability:As this is a part-time position, clearly outline your availability in your application. Whether you're a student balancing studies or have other commitments, we appreciate transparency. Just pop your available hours in your cover letter or CV so we can see how you fit into our schedule.
How to prepare for a job interview at Dogs Trust Company Limited
✨Show Your Passion for the Cause
When applying for a part-time role in the nonprofit sector, it's essential to convey your genuine enthusiasm for the mission of Dogs Trust Company Limited. Be ready to share personal stories or experiences that highlight why social impact matters to you and how you align with their goals.
✨Bring Tangible Examples of Impact
Nonprofits often look for candidates who can demonstrate their ability to create meaningful change. Prepare examples from your past experiences—whether in volunteering, projects, or academic work—that showcase your skills in making a positive impact. Use metrics if possible; it's all about showing how you’ve really contributed.
✨Be Ready for Scenario Questions
Expect to encounter scenario-based questions during your interview. These will assess how you handle real-world challenges in the nonprofit space. For example, how would you deal with limited resources or navigate a conflict with team members? Think through your past experiences to give thoughtful responses.
✨Flexibility and Availability are Key
Since it's a part-time role, they might dig into your availability during the interview. Be open and clear about your schedule and how it can align with Dogs Trust Company Limited's needs. They’ll want to know that you can commit without compromising your passion for the work!
