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- Tasks: Manage employee relations cases and provide expert guidance across the charity.
- Company: Join a leading charity dedicated to supporting 1,600 employees nationwide.
- Benefits: Enjoy a competitive salary of £55,000 plus benefits and a supportive work environment.
- Why this job: Make a real difference in employee relations while developing your HR expertise.
- Qualifications: Experience in employee relations and strong knowledge of employment law required.
- Other info: Collaborative team culture with opportunities for professional growth.
The predicted salary is between 46200 - 63800 £ per year.
Application Deadline: 8 February 2026
Department: People
Employment Type: Permanent - Full Time
Location: London
Compensation: £55,000 per year + benefits
Description
Do you have significant experience of working in an employee relations, case management and policy focused role, including strong knowledge of employment law? We are recruiting for an Employee Relations (ER) Manager to provide guidance and practical support across the charity in all employee relations matters. Supported by a HR Advisor and working closely with the HR Business Partnering team, you will direct the workflow, coach for performance, and ensure the consistent delivery of high-quality case management.
What does this role do?
- Oversee the management and resolution of employee relations cases including grievance, disciplinary, performance, and capability investigations, hearings and appeals with professionalism, integrity and compliance.
- Lead on allocation and monitoring of casework, ensuring timely and accurate resolution, providing coaching, support and guidance.
- Manage complex or sensitive cases or investigations to ensure consistency and objectivity and appropriate outcomes.
- Manage, develop and coach the HR Advisor.
- Deliver continuous improvement in all aspects of ER for the benefits of all stakeholders, through collaboration with colleagues across the People directorate.
Could this be you?
To be successful in this role you’ll have significant experience of working in employee relations, including managing complex or sensitive cases, with sound decision making based on in-depth knowledge of employment law, HR best practice, and equality legislation. You’ll be a people focused, credible and assertive subject matter expert with strong relationship‑building and stakeholder management skills, and experience of portraying complex issues and problem‑solving initiatives in a ‘user friendly’ format. You’ll be skilled in training, coaching and developing HR and business stakeholders on ER matters, to share your knowledge and increase their capability, and you’ll have experience of using and analysing data to inform and influence business decisions.
What does this team do?
The People directorate delivers a first‑class service to the organisation and our 1,600 employees across the country. We work across all people related activities including resourcing, pay and benefits, payroll, learning and development and employee engagement as well as providing pragmatic and principled guidance on individual people issues. The HR Business Partnering and Advisory Services team works closely with leadership and line managers across the organisation to provide tailored HR advice and guidance, identifying risks and opportunities in people activities and supporting with formal and informal employee relations cases.
Interviews for this role are scheduled to take place on 19th February 2026.
Employee Relations Manager in London employer: Dogs Trust Company Limited
Contact Detail:
Dogs Trust Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR and employee relations field. Attend industry events or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews! Research common interview questions for Employee Relations Managers and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your expertise! Bring along examples of your past work, especially those complex cases you've managed. This will demonstrate your knowledge of employment law and your ability to handle sensitive situations with professionalism.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our organisation.
We think you need these skills to ace Employee Relations Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Employee Relations Manager role. Highlight your experience in employee relations, case management, and your knowledge of employment law. We want to see how your skills align with what we’re looking for!
Showcase Your Experience: When detailing your past roles, focus on specific examples where you managed complex cases or provided guidance on employee relations matters. We love seeing real-life scenarios that demonstrate your expertise and problem-solving skills.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dogs Trust Company Limited
✨Know Your Employment Law
Brush up on your knowledge of employment law before the interview. Be prepared to discuss how you’ve applied this knowledge in previous roles, especially in managing complex cases. This will show that you’re not just familiar with the theory but can also implement it effectively.
✨Showcase Your Coaching Skills
Since the role involves coaching HR Advisors, think of specific examples where you've successfully trained or mentored others. Highlight your approach to developing their skills and how it benefited the team. This will demonstrate your leadership capabilities.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in employee relations. Prepare by thinking through past cases you’ve managed, focusing on your decision-making process and the outcomes. This will help you articulate your experience clearly.
✨Build Rapport with Interviewers
Remember, this role is all about relationship-building. During the interview, engage with your interviewers by asking insightful questions about their experiences and the team dynamics. This will not only show your interest but also help you connect on a personal level.
