IT Programme Manager (Dogs Trust Ireland CRM Delivery)

IT Programme Manager (Dogs Trust Ireland CRM Delivery)

Full-Time 63037 - 63037 £ / year (est.) Home office (partial)
Dogs Trust Company Limited

At a Glance

  • Tasks: Lead complex IT projects and transform customer relationship management systems.
  • Company: Join Dogs Trust Ireland, a passionate organisation dedicated to animal welfare.
  • Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
  • Other info: Fixed term contract until December 2027 with travel to Dublin required.
  • Why this job: Make a real difference in animal welfare while advancing your career in IT.
  • Qualifications: Experience in IT transformation programmes and strong stakeholder management skills.

The predicted salary is between 63037 - 63037 £ per year.

Application Deadline: 14 June 2026

Department: Delivery and Performance

Employment Type: Fixed Term - Full Time

Location: London

Compensation: £63,037 per year + benefits

Description

Are you a programme manager who has experience of working on complex IT projects? We’re looking for an IT Programme Manager to apply project management methodologies to our Dogs Trust Ireland transformation programme, which will involve migrating a legacy customer relationship management (CRM) system to Salesforce.

What does this role do?

  • Apply standardised project management lifecycles, methodologies and governance to all activity in the Dogs Trust Ireland transformation programme, ensuring all work is aligned with wider programme objectives.
  • Work with key stakeholders to define and document the project scope, objectives and outcomes, and then deliver organisational change and embed new ways of working.
  • Work closely with the CRM implementation partner, Product Owner and Dogs Trust UK technical teams to shape the solution, coordinate and manage delivery, ensuring agreed objectives and timelines are met.
  • Manage and track dependencies throughout, and work with the Portfolio team to provide delivery assurance.

While this role will be based at our London office with hybrid working, the post holder will be expected to travel regularly to Dogs Trust Ireland offices in Dublin. This role is a fixed term contract until December 2027. Interviews for this role are provisionally scheduled for week commencing 22nd June 2026, and will take place on Teams.

Could this be you?

To be successful in this role, you’ll need experience of delivering complex IT transformation programmes, ideally with experience of CRM systems or Salesforce specifically. This will be underpinned by strong programme governance and delivery management expertise. You’ll be an excellent communicator with strong stakeholder management skills, who works proactively and autonomously, and is able to influence stakeholders at all levels. A commitment and passion for the work we do is essential.

IT Programme Manager (Dogs Trust Ireland CRM Delivery) employer: Dogs Trust Company Limited

Dogs Trust Ireland is an exceptional employer that values innovation and collaboration, offering a dynamic work environment in London with the opportunity to make a meaningful impact on animal welfare. Employees benefit from a supportive culture that prioritises professional growth, alongside competitive compensation and flexible working arrangements, including hybrid options. Joining our team means being part of a passionate community dedicated to delivering transformative projects that enhance our mission.

Dogs Trust Company Limited

Contact Details:

Dogs Trust Company Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Programme Manager (Dogs Trust Ireland CRM Delivery)

Tip Number 1

Network like a pro! Reach out to your connections in the IT sector, especially those who have experience with CRM systems or Salesforce. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Prepare for those interviews! Research Dogs Trust and their transformation programme. Knowing their mission and how your skills align with their goals will show you’re genuinely interested and ready to contribute.

Tip Number 3

Practice your communication skills. As an IT Programme Manager, you'll need to influence stakeholders at all levels. Role-play common interview questions with a friend to boost your confidence and clarity.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace IT Programme Manager (Dogs Trust Ireland CRM Delivery)

Project Management
CRM Systems
Salesforce
Stakeholder Management
Programme Governance
Delivery Management
Communication Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the IT Programme Manager role. Highlight your experience with complex IT projects and CRM systems, especially Salesforce. We want to see how your skills align with our transformation programme!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you the perfect fit for managing our Dogs Trust Ireland CRM delivery. Keep it engaging and personal!

Showcase Your Stakeholder Management Skills:In your application, don’t forget to mention your stakeholder management experience. We’re looking for someone who can influence at all levels, so share examples of how you've successfully navigated complex relationships in past projects.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!

How to prepare for a job interview at Dogs Trust Company Limited

Know Your CRM Inside Out

Make sure you brush up on your knowledge of CRM systems, especially Salesforce. Be ready to discuss how you've successfully managed similar projects in the past and how you can apply that experience to the Dogs Trust Ireland transformation programme.

Showcase Your Stakeholder Skills

Prepare examples that highlight your ability to manage and influence stakeholders. Think about times when you’ve had to navigate complex relationships or drive change within an organisation, and be ready to share those stories.

Understand Project Management Methodologies

Familiarise yourself with standard project management lifecycles and methodologies. Be prepared to discuss how you’ve applied these in previous roles, particularly in delivering IT transformation programmes.

Demonstrate Your Passion

Let your enthusiasm for the role and the mission of Dogs Trust shine through. Share why you’re passionate about animal welfare and how that aligns with your professional goals, as this will resonate well with the interviewers.