Employee Relations Manager

Employee Relations Manager

Full-Time 55000 - 77000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage employee relations cases and provide expert guidance across the charity.
  • Company: A leading charity dedicated to making a positive impact.
  • Benefits: Competitive salary, benefits package, and opportunities for professional growth.
  • Why this job: Make a real difference in employee relations while developing your HR expertise.
  • Qualifications: Experience in employee relations and strong knowledge of employment law required.
  • Other info: Join a supportive team focused on delivering first-class HR services.

The predicted salary is between 55000 - 77000 £ per year.

Do you have significant experience of working in an employee relations, case management and policy focused role, including strong knowledge of employment law? We are recruiting for an Employee Relations (ER) Manager to provide guidance and practical support across the charity in all employee relations matters. Supported by a HR Advisor and working closely with the HR Business Partnering team, you will direct the workflow, coach for performance, and ensure the consistent delivery of high-quality case management.

As ER Manager, you’ll:

  • oversee the management and resolution of employee relations cases including grievance, disciplinary, performance, and capability investigations, hearings and appeals with professionalism, integrity and compliance
  • lead on allocation and monitoring of casework, ensuring timely and accurate resolution, providing coaching, support and guidance
  • manage complex or sensitive cases or investigations to ensure consistency and objectivity and appropriate outcomes
  • manage, develop and coach the HR Advisor
  • deliver continuous improvement in all aspects of ER for the benefits of all stakeholders, through collaboration with colleagues across the People directorate.

To be successful in this role you’ll have significant experience of working in employee relations, including managing complex or sensitive cases, with sound decision making based on in-depth knowledge of employment law, HR best practice, and equality legislation. You’ll be a people focused, credible and assertive subject matter expert with strong relationship‑building and stakeholder management skills, and experience of portraying complex issues and problem‑solving initiatives in a ‘user friendly’ format. You’ll be skilled in training, coaching and developing HR and business stakeholders on ER matters, to share your knowledge and increase their capability, and you’ll have experience of using and analysing data to inform and influence business decisions.

The People directorate delivers a first‑class service to the organisation and our 1,600 employees across the country. We work across all people related activities including resourcing, pay and benefits, payroll, learning and development and employee engagement as well as providing pragmatic and principled guidance on individual people issues. The HR Business Partnering and Advisory Services team works closely with leadership and line managers across the organisation to provide tailored HR advice and guidance, identifying risks and opportunities in people activities and supporting with formal and informal employee relations cases.

Interviews for this role are scheduled to take place on 19th February 2026.

Employee Relations Manager employer: Dogs Trust Company Limited

As an Employee Relations Manager at our London-based charity, you will thrive in a supportive and collaborative work culture that prioritises employee well-being and professional growth. We offer competitive compensation, comprehensive benefits, and opportunities for continuous development, ensuring you can make a meaningful impact while advancing your career in a dynamic environment dedicated to fostering positive employee relations.
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Contact Detail:

Dogs Trust Company Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Employee Relations Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the HR and employee relations field. Attend industry events or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!

✨Tip Number 2

Prepare for those interviews! Research common interview questions for Employee Relations Managers and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience.

✨Tip Number 3

Showcase your expertise! Create a portfolio that highlights your achievements in employee relations, including case studies or examples of complex cases you've managed. This will help you stand out and demonstrate your skills effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our organisation. So, go ahead and submit your application today!

We think you need these skills to ace Employee Relations Manager

Employee Relations
Case Management
Employment Law
Policy Development
Coaching and Mentoring
Conflict Resolution
Stakeholder Management
Data Analysis
HR Best Practices
Equality Legislation
Communication Skills
Problem-Solving
Training and Development
Decision Making

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Employee Relations Manager role. Highlight your experience in employee relations, case management, and your knowledge of employment law. We want to see how your skills align with what we're looking for!

Showcase Your Experience: When detailing your past roles, focus on specific examples where you've managed complex cases or provided guidance in employee relations. We love seeing real-life scenarios that demonstrate your expertise and problem-solving skills.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Employee Relations Manager position. We can’t wait to hear from you!

How to prepare for a job interview at Dogs Trust Company Limited

✨Know Your Employment Law

Brush up on your knowledge of employment law before the interview. Be prepared to discuss how it applies to employee relations cases, as this role requires a solid understanding of legal frameworks. We recommend reviewing recent case studies or changes in legislation that could impact the charity sector.

✨Showcase Your Case Management Skills

Prepare specific examples of complex or sensitive cases you've managed in the past. Highlight your decision-making process and the outcomes achieved. We suggest using the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewers to follow your thought process.

✨Demonstrate Coaching Abilities

Since this role involves coaching HR Advisors, be ready to discuss your experience in training and developing others. We encourage you to share examples of how you've successfully guided colleagues through challenging situations, showcasing your ability to build relationships and foster a supportive environment.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills in employee relations. Think about potential challenges you might face in this role and how you would address them. We suggest practising your responses with a friend or mentor to gain confidence and clarity.

Employee Relations Manager
Dogs Trust Company Limited
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