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- Tasks: Engage with the public to inspire support for Dogs Trust through fundraising campaigns.
- Company: Join a passionate team dedicated to caring for dogs across the UK.
- Benefits: Competitive salary of £27,675 plus benefits and a supportive work environment.
- Why this job: Make a real difference in the lives of dogs while developing your skills.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Fixed term contract until December 2026 with opportunities for growth.
The predicted salary is between 27675 - 27675 £ per year.
Application Deadline: 23 November 2025
Department: Individual Giving
Employment Type: Fixed Term - Full Time
Location: London
Compensation: £27,675 per year + benefits
Description
Are you passionate about inspiring people to support a great cause? As a Public Fundraising Assistant, you’ll help deliver engaging face-to-face and telephone fundraising campaigns to grow Dogs Trust’s supporter base. Working in our Public Fundraising team, you’ll play a key role in helping us care for thousands of dogs across the UK.
What does this role do?
- Respond to public enquiries, complaints, and donation updates related to face-to-face fundraising, ensuring all communications reflect the Dogs Trust brand, tone, and procedures.
- Liaise with fundraising agencies to monitor campaign performance, resolve incidents or complaints, and ensure all campaign requirements are met.
- Support quality assurance by reviewing mystery shop reports, visiting fundraising sites or agencies, and providing feedback to improve performance.
- Assist with administrative and campaign support tasks, including managing fundraising materials, handling database queries, and helping with copy and proofing when required.
This role is being offered as a fixed term, family leave cover contract until December 2026. Interviews for this role are provisionally scheduled for Tuesday 2nd December 2025.
Could this be you?
To be successful in this role, you’ll need exceptional attention to detail, strong organisational skills, and the ability to communicate clearly and diplomatically with a wide range of people. Confident on the phone and in writing, you’ll handle enquiries with professionalism and empathy. Proactive, team-focused, and committed to the aims and values of Dogs Trust, you’ll help ensure our fundraising runs smoothly and effectively.
Public Fundraising Assistant in City of London employer: Dogs Trust Company Limited
Contact Detail:
Dogs Trust Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Fundraising Assistant in City of London
✨Tip Number 1
Get to know the Dogs Trust brand inside out! Familiarise yourself with their mission and values so you can speak passionately about them during interviews. This shows you’re not just another candidate, but someone who genuinely cares about the cause.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with public enquiries and complaints, it’s crucial to sound confident and empathetic. Try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Network like a pro! Reach out to current or former employees of Dogs Trust on LinkedIn. Ask them about their experiences and any tips they might have for landing the Public Fundraising Assistant role. You never know what insider info you might pick up!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and supporting their amazing work.
We think you need these skills to ace Public Fundraising Assistant in City of London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the cause shine through! We want to see that you’re genuinely excited about helping Dogs Trust and making a difference in the lives of dogs.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience and skills. We love seeing how your background aligns with the role of Public Fundraising Assistant, so don’t hold back!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so make sure your application is easy to read and free from jargon. Remember, we’re looking for strong communication skills!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dogs Trust Company Limited
✨Know the Cause
Before your interview, dive deep into Dogs Trust and their mission. Understand their values and how they impact the community. This will not only show your passion but also help you answer questions about why you want to work there.
✨Showcase Your Communication Skills
As a Public Fundraising Assistant, communication is key. Prepare examples of how you've effectively communicated in previous roles, whether it’s handling enquiries or resolving complaints. Practise articulating these experiences clearly and confidently.
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. Bring along examples of how you've managed multiple tasks or projects simultaneously. Mention any tools or methods you use to stay organised, as this aligns with the role's requirements.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you had to deal with difficult enquiries or improve campaign performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers.