At a Glance
- Tasks: Lead a vibrant team, manage daily operations, and deliver exceptional guest experiences.
- Company: The Dog & Fox, an iconic pub and hotel in Wimbledon Village.
- Benefits: Career progression, training opportunities, free meals, weekly pay, and discounts.
- Other info: Exciting events year-round and a supportive team culture.
- Why this job: Join a dynamic environment with real growth potential towards becoming a General Manager.
- Qualifications: Hospitality management experience and a passion for leading teams.
The predicted salary is between 30285 - 37015 £ per year.
The Dog & Fox is an iconic pub and hotel in the heart of Wimbledon Village. We are an established events venue, pub, dining serving a premium collection of draught & craft beers, local London spirits and fine wines. We offer the best in seasonal, fresh, British produce for our menu and have 25 exquisite bedrooms above in our boutique hotel.
As our Senior Deputy Manager, you’ll play a key role in running the pub, leading the team and helping drive the business forward. Within your first 6 months, you’ll be expected to start your GMD (General Manager Development) course, setting you on the path towards running your own business in the future.
What you’ll be getting stuck into:
- Supporting the General Manager with the day-to-day running of this busy pub and hotel.
- Leading, motivating and developing the team — bringing out the best in everyone, even on the busiest shifts.
- Delivering brilliant guest experiences, making sure everyone leaves happy and wants to come back.
- Helping drive sales, manage costs and understand the numbers behind a successful business.
- Getting involved in recruitment, training, rotas and all the other fun bits of running a great team.
- Taking ownership of shifts, making confident decisions and keeping everything running smoothly when things get hectic.
- Helping deliver our events, private parties and seasonal celebrations.
- Working towards your GMD course and building the skills and confidence to become a General Manager.
Who are we looking for?
- Someone with solid hospitality management experience who’s ready to take the next step.
- A natural leader who knows how to motivate a team, set standards and lead from the front.
- Commercially minded, with an interest in sales, profit, costs and growing a business.
- Someone who thrives in a fast-paced environment and can keep a cool head when the pressure is on.
- A people person who genuinely cares about guests, their team and doing things properly.
- Ambitious, organised and keen to learn — you don’t need to know everything, but you do need to want to.
- Someone who is serious about progressing into a General Manager role and committed to starting their GMD course within their first three months.
If you’re looking for somewhere to coast along, this probably isn’t the one. But if you want to be challenged, supported and given the opportunity to build a proper career, you could be exactly who we’re looking for.
What we offer our team:
- Real career progression — with a clear pathway towards becoming a General Manager.
- Training and development — including your GMD course, alongside further learning opportunities.
- Free meals on shift.
- Weekly pay.
- 28 days’ holiday per year.
- 20% discount in Young’s pubs and hotels.
- Share Save Scheme.
- Company pension scheme.
- A brilliant team, plenty of laughs and the chance to make your mark in a busy, well-known venue.
The Dog & Fox is right in the heart of Wimbledon Village, around a 10-minute walk from Wimbledon Station. We’re a proper neighbourhood pub with great food, fantastic drinks, boutique hotel rooms and a calendar full of events. It’s a great place to build your experience, make an impact and develop into the leader you want to become.
If you’re ready to step up, take on a new challenge and work towards becoming a General Manager, we’d love to hear from you.
Deputy Manager employer: Dog & Fox
Dog & Fox is an attractive employer due to its vibrant work culture and commitment to employee development. Staff enjoy competitive pay, enhanced holiday rates, and the potential for permanent positions. The bustling atmosphere during events like the Wimbledon Tennis Championships adds excitement to the workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dog & Fox. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dog & Fox
Don't be shy about reaching out to Dog & Fox directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dog & Fox and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dog & Fox
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!