At a Glance
- Tasks: Manage group bookings and events, creating memorable experiences for guests.
- Company: Join Dodo Pub Co, an independent pub group focused on community and great hospitality.
- Benefits: Enjoy a competitive salary, discounts, food on shift, and learning opportunities.
- Other info: Flexible hours, annual team parties, and a supportive work culture await you.
- Why this job: Be the driving force behind unforgettable events in a vibrant pub environment.
- Qualifications: Strong communication skills and a passion for hospitality are essential.
The predicted salary is between 25000 - 25000 £ per year.
We're looking for an organised, people-focused and commercially minded Bookings & Events Manager to join the Dodo team! Dodo Pub Co is an independent pub group built around brilliant food, great drinks and neighbourhood spaces people genuinely want to spend time in. Across our pubs, workspaces and events, we're all about creating places that bring communities together. From award‑winning burgers and Neapolitan pizzas to busy pub gardens, Christmas parties and workspace memberships, we're passionate about creating experiences people come back for.
Based out of Bottle of Sauce and Dodo Works, you'll be responsible for managing large group bookings, private hire, meeting rooms and events across the Dodo estate. This isn't an admin role. You'll be the person making things happen. You'll be responsible for turning enquiries into bookings, delivering memorable events and ensuring Dodo Works remains a welcoming and professional home for our members. You'll love hospitality, enjoy building relationships and get a buzz from creating brilliant experiences.
Key Responsibilities- Managing large group bookings across the Dodo estate
- Coordinating private hire enquiries from enquiry through to handover
- Supporting sports events and Christmas bookings
- Managing deposits and pre-orders
- Ensuring site teams have everything they need to deliver brilliant events
- Building relationships that generate repeat business
- Welcoming and onboarding new members
- Conducting office tours and managing enquiries
- Supporting occupancy and member retention
- Maintaining high standards throughout the space
- Coordinating maintenance and contractor visits
- Building relationships with members and ensuring they receive exceptional service
- Managing meeting room enquiries and bookings
- Maximising utilisation of commercial spaces
- Building relationships with local businesses
- Supporting corporate events and regular customers
- Managing Design My Night across the estate
- Monitoring enquiries and conversion
- Working closely with Marketing to drive bookings
- Ensuring booking journeys and communications are accurate and up to date
Key Qualities:
- Friendly and confident with people
- Organised and detail-focused
- Commercially aware
- Strong communicator
- Proactive and self‑motivated
- Great at building relationships
- Passionate about hospitality and events
- Comfortable working across multiple sites
- Able to juggle several projects at once
- £25,000 per annum
- 35 hours per week
- 20% off food and drink at all Dodo pubs
- Food on shift
- Learning & development opportunities – many of our managers and head office team started in our pubs
- Great work/life balance
- Annual team party
- Christmas Day & Boxing Day off
- The chance to be part of one of the UK's most exciting independent hospitality businesses
Bookings & Events Manager in Cheltenham employer: Dodo Pub Co.
Dodo Pub Co is an exceptional employer that fosters a vibrant work culture centred around community and hospitality. As a Bookings & Events Manager, you'll enjoy a supportive environment with opportunities for personal growth, competitive benefits including discounts at all Dodo pubs, and the chance to be part of a dynamic team that values creativity and relationship-building. With a focus on delivering memorable experiences, you'll thrive in a role that allows you to make a real impact in the heart of the community.
StudySmarter Expert Advice🤫
We think this is how you could land Bookings & Events Manager in Cheltenham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dodo Pub Co.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dodo Pub Co.
Don't be shy about reaching out to Dodo Pub Co. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bookings & Events Manager in Cheltenham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dodo Pub Co. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dodo Pub Co.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
