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- Tasks: Assist in delivering Defence Projects and manage schedules efficiently.
- Company: Dodd Group, a family-owned business with a stellar reputation in building services.
- Benefits: Competitive salary, private health, life cover, pension, and 21 days annual leave.
- Why this job: Join a supportive team and make a real impact in a fast-paced environment.
- Qualifications: Teamwork experience, strong communication skills, and basic IT knowledge required.
- Other info: Opportunities for career progression in an inclusive and engaging workplace.
The predicted salary is between 28800 - 43200 £ per year.
Dodd Group was formed in 1947 in Shropshire and has remained a privately owned family business ever since. With an unrivalled reputation within the building services sector, we offer a comprehensive electrical and mechanical design, installation and maintenance service across many sectors.
We are seeking an experienced Contract Support Administrator to assist with delivery of our prestigious Defence Projects. Working primarily from our offices based at RAF Honington, using a bespoke diary management system, to effectively schedule works to provide a quick and efficient service in ensuring resident concerns are attended and completed within the agreed timeframe. This is a fast paced and busy working environment, dealing with inbound and outgoing calls and maintaining databases and engineer’s information and diaries as required.
As the Contract Support Administrator, you will liaise with and co‑coordinate the team, the engineers and sub‑contractors to deliver works on time and on budget. You will oversee the investigation of complainants and respond to queries for clients, tenants and staff swiftly and effectively, offering resolution with minimum impact on service delivery.
You will be the first point of contact between the client and the engineer or contractor; assist with the delivery of management information and attend team meetings and assist with recording and maintaining data for reporting.
You will need:
- Previous experience of working alongside a team.
- The ability to prioritise your work and act on your own initiative if required.
- IT skills (basic packages) and strong communication skills are essential.
- Knowledge and awareness of contract PPM and reactive maintenance within a fixed price facilities management contract.
- Previous experience of working in a MoD environment is desirable but not essential.
The Package:
You will be working for a company who will offer you a structured opportunity to progress your career and offer continued support and training. You will receive a competitive salary, life cover, private health, pension, 21 days per year annual leave (plus public holidays).
You’ll be working in a friendly, inclusive environment where people understand the value of their contribution and are encouraged to recognise a job well done. You’ll be part of an open, engaged culture where everyone has a voice and the opportunity to get involved, as well as make a real difference.
Dodd Group is an equal opportunities employer. We are always pleased to receive applications from Ex Forces Personnel.
Contract Administrator employer: Dodd Group Ltd
Contact Detail:
Dodd Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might have insights into Dodd Group or similar companies. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for the interview by researching the company and its projects. Knowing about their work at RAF Marham will show you're genuinely interested and ready to contribute to their Defence Projects.
✨Tip Number 3
Practice your communication skills! As a Contract Support Administrator, you'll need to liaise with various teams. Mock interviews with friends can help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Contract Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Support Administrator role. Highlight your relevant experience, especially in contract management and communication skills, as these are key for us at Dodd Group.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully managed projects or resolved client issues in the past. We love a good story!
Show Off Your IT Skills: Since you'll be using a bespoke diary management system, mention any relevant IT skills you have. If you've worked with similar systems before, let us know! It’ll give you an edge in our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at Dodd Group Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Dodd Group. Understand their history, values, and the specific projects they handle, especially in the Defence sector. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Communication Skills
As a Contract Support Administrator, strong communication is key. Prepare examples from your past experiences where you effectively resolved issues or coordinated with teams. Practise articulating these scenarios clearly, as this will demonstrate your ability to handle client and engineer interactions smoothly.
✨Familiarise Yourself with Diary Management Systems
Since the role involves using a bespoke diary management system, it’s beneficial to familiarise yourself with similar tools. If you have experience with scheduling software, be ready to discuss how you used it to manage workloads efficiently. This shows you’re proactive and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding handling complaints or prioritising tasks. Think of specific situations where you successfully managed tight deadlines or resolved conflicts. This will help you illustrate your capability to thrive in a fast-paced environment.
