At a Glance
- Tasks: Help businesses solve complex problems using Docusign's innovative platform.
- Company: Join Docusign, a leader in e-signature and agreement management solutions.
- Benefits: Enjoy a hybrid work model, competitive salary, and a supportive team culture.
- Why this job: Make a real impact by transforming how businesses manage agreements.
- Qualifications: 5+ years in pre-sales SaaS roles; fluent in English and French.
- Other info: Be part of a company that values trust, equality, and community.
The predicted salary is between 36000 - 60000 £ per year.
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents.
What you'll do
Docusign is growing fast, and we are looking for people to join our high-performance team who are excited to make a difference and help out wherever needed. The Solution Consultant will support the Enterprise sales team by helping to understand complex customer business problems and requirements and translate them into solutions leveraging Docusign’s platform. This position is an individual contributor reporting to Manager, Solution Consultant.
Responsibility
- Understand sophisticated customer business problems within the assigned territory and client-base
- Visualise customer internal systems and information topology
- Map customer problems and systems to DocuSign solutions
- Establish confidence in recommendations via product expertise, custom product demonstrations, technical phone calls, workflow outlines, RFP/RFI responses, product roadmap discussions and business process diagrams
- Articulate selected recommendations
- Deliver trusted, long-term, high ROI solutions
- Partner with sales to deliver on revenue plan
- Exhibit proficiency of the core platform, including all current and future features
- Leverage knowledge gained from production deployments and customer experiences
- Communicate as well as champion the methods, processes, and certifications which make Docusign the most secure partner for eSignature transactions
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic- 5+ years of related experience
- Experience within a pre-sales role selling SaaS solutions and concepts
- BS/BA degree or equivalent in relevant work experience
- Fluent in English and French
- Prior pre-sales experience within an enterprise level SaaS offering, ideally cloud-based
- Proficient in delivering software demonstrations in-person and virtually
- Experience with technical business documentation like workflow diagrams, proposals, SOWs, RFPs and RFIs, etc
- Proven experience working with employees at all levels of an organization
- Familiarity with Enterprise-class software systems like ERP, CRM, and ECM systems
- Familiarity w/system integration methods such as web services, SOAP APIs and REST APIs
- Familiarity with web-based solutions, website development, HTML, XML, and structured data
- Familiarity with CLM solutions and electronic signature concepts
- Fluency in other European languages
- Strong verbal and written communication skills
- Willingness to travel 30% or more as needed
Life at Docusign
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
Senior Solutions Consultant employer: DocuSign, Inc.
Contact Detail:
DocuSign, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Solutions Consultant
✨Tip Number 1
Network like a pro! Reach out to current or former Docusign employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by understanding Docusign’s products inside out. Familiarise yourself with their Intelligent Agreement Management platform and think of ways you can demonstrate your expertise during the interview.
✨Tip Number 3
Practice your pitch! Be ready to articulate how your experience aligns with the responsibilities of the Senior Solutions Consultant role. Use specific examples that showcase your problem-solving skills and technical knowledge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Docusign team.
We think you need these skills to ace Senior Solutions Consultant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Solutions Consultant role. Highlight your experience with SaaS solutions and any relevant pre-sales roles, as this will show us you understand what we're looking for.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that relate to the responsibilities mentioned in the job description. This helps us see how you can add value to our team.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and why you want to join Docusign.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at DocuSign, Inc.
✨Know Your Stuff
Make sure you have a solid understanding of Docusign’s platform and its features. Familiarise yourself with the Intelligent Agreement Management system and be ready to discuss how it can solve complex customer problems. This will show your expertise and help build confidence with the interviewers.
✨Showcase Your Pre-Sales Experience
Prepare to share specific examples from your previous pre-sales roles where you successfully translated customer needs into effective solutions. Highlight your experience with SaaS products, especially in delivering software demonstrations and handling technical documentation like RFPs and proposals.
✨Communicate Clearly
Since this role requires strong verbal and written communication skills, practice articulating your thoughts clearly and concisely. You might even want to rehearse common interview questions with a friend or in front of a mirror to boost your confidence.
✨Be Ready to Collaborate
Docusign values teamwork, so be prepared to discuss how you’ve partnered with sales teams in the past. Share examples of how you’ve contributed to revenue plans and worked collaboratively to deliver high ROI solutions for clients.