Service Coordinator in London

Service Coordinator in London

London Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate outreach clinics and national advice line, ensuring high-quality health services.
  • Company: Compassionate organisation dedicated to supporting vulnerable communities.
  • Benefits: Regular supervision, wellbeing support, and training in trauma-informed care.
  • Other info: Empathetic individuals with lived experience are encouraged to apply.
  • Why this job: Make a real difference by helping those in need access vital services.
  • Qualifications: Strong coordination, leadership, and advocacy skills; experience with vulnerable groups preferred.

The predicted salary is between 30000 - 40000 £ per year.

As part of our services team, you will coordinate and deliver our London-based outreach clinics and national advice line, ensuring safe, high-quality, and holistic health and advocacy services.

You will guide clinic and advice-line volunteers and staff, oversee day-to-day operations, support complex casework, all while upholding DOTW-UK’s values of compassion, dignity and inclusion. Our service users include people experiencing destitution, violence, trafficking, or homelessness. You will help them access healthcare, understand their rights, and connect with wider social support.

We are seeking someone with strong skills in coordination, leadership and advocacy, emotional resilience, and experience working with vulnerable groups or volunteer-led services. The right person will thrive under pressure, lead with empathy and maintain a culture of safety and collaboration.

We offer regular supervision, wellbeing support, and training in trauma-informed care, safeguarding, and managing complex situations. We strongly encourage applications from people with lived experience of migration, homelessness, or barriers to healthcare.

Service Coordinator in London employer: Doctors of the World UK

As a leading organisation dedicated to providing compassionate and inclusive health and advocacy services, we pride ourselves on fostering a supportive work culture that prioritises employee wellbeing and professional growth. Our London-based team enjoys regular supervision, comprehensive training opportunities, and the chance to make a meaningful impact in the lives of vulnerable individuals, all while working collaboratively in a dynamic environment that values empathy and resilience.
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Contact Detail:

Doctors of the World UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Coordinator in London

✨Tip Number 1

Network like a pro! Reach out to people in the field, attend relevant events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios related to service coordination. Think about your experiences with vulnerable groups and how you’ve demonstrated compassion and leadership in tough situations.

✨Tip Number 3

Showcase your emotional resilience! During interviews, share examples of how you've handled pressure and supported others. This will highlight your ability to thrive in challenging environments, which is key for this role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in our mission and values.

We think you need these skills to ace Service Coordinator in London

Coordination Skills
Leadership Skills
Advocacy Skills
Emotional Resilience
Experience with Vulnerable Groups
Volunteer Management
Crisis Management
Trauma-Informed Care
Safeguarding
Complex Casework Support
Communication Skills
Empathy
Collaboration
Cultural Competence

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for helping vulnerable groups shine through. We want to see how much you care about making a difference in people's lives, so share any relevant experiences that highlight your commitment to compassion and inclusion.

Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We’re looking for strong coordination and leadership skills, so give us examples of how you've demonstrated these in past roles or volunteer work.

Be Authentic: Don’t be afraid to share your personal journey or lived experiences, especially if they relate to migration, homelessness, or barriers to healthcare. We value authenticity and believe it can enrich our team and the services we provide.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!

How to prepare for a job interview at Doctors of the World UK

✨Know the Mission

Familiarise yourself with DOTW-UK’s values of compassion, dignity, and inclusion. During the interview, be ready to discuss how these values resonate with your own experiences and how you can embody them in your role as a Service Coordinator.

✨Showcase Your Coordination Skills

Prepare specific examples from your past experiences where you successfully coordinated projects or teams. Highlight your ability to manage multiple tasks under pressure, as this role requires strong organisational skills and the ability to lead effectively.

✨Demonstrate Empathy and Resilience

Be ready to share instances where you've worked with vulnerable groups or faced challenging situations. Discuss how you maintained emotional resilience and empathy while supporting others, as these qualities are crucial for the role.

✨Ask Insightful Questions

Prepare thoughtful questions about the outreach clinics and advice line operations. This shows your genuine interest in the role and helps you understand how you can contribute to the team’s success while ensuring the safety and wellbeing of service users.

Service Coordinator in London
Doctors of the World UK
Location: London

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