Join anew service at Campsfield focused on providing a high quality service to theresidents. As an administrator, youwill be providing a range of administrative support to the healthcaredepartment.
Theduties will vary depending on the needs of the department with the dayspriorities agreed with the Head of Healthcare and Senior Clinical Lead. This may be processing patient referrals,making appointments, answering the phone, updating our clinical system (Systm1), preparing for or taking notes at a meeting, ordering supplies, filing,photocopying, the list goes on!
Main duties of the job
- Support the healthcare department deliver ahigh-quality experience such as
- Making patient appointments ensuring theclinic list is correct and the patient is advised of their appointment
- Processing referrals to local hospitals orservices and following up to ensure the referral has been received and beingprocessed
- Updating S1 patient records e.g. scanningdocuments to the correct record and ensuring they are appropriately coded(training provided)
- Update and maintain databases e.g. optician,dentist, and admissions
- Arrange meetings including invitingattendees, type up the agenda and prepare any documents, take minutes / actions/ minutes (with training),
- Provide day to day administrative support tothe head of healthcare, and senior clinical lead as required. E.g. photocopying, booking rooms, etc.
- Archiving sending and receiving of writtennotes, where necessary
- Making up of books for nursing staff, e.g.shift planner, tick sheets, and so on
- Place orders with suppliers ensuring stocklevels are adequately maintained
- Answer the phone in a polite and friendly wayensuring any messages or passed on or any agreed actions are completed
- Supportvisitors and contractors to the healthcare department through
- Bookinggate passes, where required
- Efficientlycollecting and escortingvisitors/contractors tothe healthcare department from/to reception and other departments within thesite, as required
About us
About Us
DrPA has been operating in secure environments since 2014 providingGeneral Practitioner services and we are now growing to provide a completehealthcare service at Campsfield IRC by NHS England. This will be delivereddirectly or through a range of specialist partners who are experts in theirfield. We deliver our services based on our ethos of CARE:
Compassionate care that is trauma informed andsupportive
Assurance that care is evidence-based &demonstrates high quality outcomes for our patients
Respectful of peoples cultural and religiousbeliefs
EmpowermentWe centre each residentby co-creating holistic care plans that treat their needs and equip them toself-manage their wellbeing.
Job responsibilities
About Us
DrPA has been operating in secure environments since 2014 providingGeneral Practitioner services and we are now growing to provide a completehealthcare service at Campsfield IRC by NHS England. This will be delivereddirectly or through a range of specialist partners who are experts in theirfield. We deliver our services based on our ethos of CARE:
Compassionate care that is trauma informed andsupportive
Assurance that care is evidence-based &demonstrates high quality outcomes for our patients
Respectful of peoples cultural and religiousbeliefs
EmpowermentWe centre each residentby co-creating holistic care plans that treat their needs and equip them toself-manage their wellbeing.
Campsfield IRC
Campsfield IRC is a secure facilitycurrently designed to accommodate up to 160 male residents in both single anddual occupancy rooms. The centre houses a combination of time-served foreignnational offenders and immigration offenders while the Home Office arrangestheir removal from the UK.
Residents are not permitted to leavethe centre or access the local area. Consequently, recreational, educational,healthcare, living, and faith-related facilities are provided entirely onsite.
The healthcare department provides arange of services including primary care, mental health, substance misuse,pharmacy, dental, optometry, physiotherapy, podiatry, and audiology deliveredeither by us or our specialist partners.
Join us at the beginningWhere possible, this rolewill be starting before the centre opens. During this period, you will beundertaking your company and centre induction, supporting setting up thedepartment, helping where required, and generally supporting the service to golive as prepared as we can be.
Job Summary
Join anew service at Campsfield focused on providing a high quality service to theresidents. As an administrator, youwill be providing a range of administrative support to the healthcaredepartment.
Theduties will vary depending on the needs of the department with the dayspriorities agreed with the Head of Healthcare and Senior Clinical Lead. This may be processing patient referrals,making appointments, answering the phone, updating our clinical system (Systm1), preparing for or taking notes at a meeting, ordering supplies, filing,photocopying, the list goes on!
Duties
- Support the healthcare department deliver ahigh-quality experience such as
- Making patient appointments ensuring theclinic list is correct and the patient is advised of their appointment
- Processing referrals to local hospitals orservices and following up to ensure the referral has been received and beingprocessed
- Updating S1 patient records e.g. scanningdocuments to the correct record and ensuring they are appropriately coded(training provided)
- Update and maintain databases e.g. optician,dentist, and admissions
- Arrange meetings including invitingattendees, type up the agenda and prepare any documents, take minutes / actions/ minutes (with training),
- Provide day to day administrative support tothe head of healthcare, and senior clinical lead as required. E.g. photocopying, booking rooms, etc.
- Archiving sending and receiving of writtennotes, where necessary
- Making up of books for nursing staff, e.g.shift planner, tick sheets, and so on
- Place orders with suppliers ensuring stocklevels are adequately maintained
- Answer the phone in a polite and friendly wayensuring any messages or passed on or any agreed actions are completed
- Supportvisitors and contractors to the healthcare department through
- Bookinggate passes, where required
- Efficientlycollecting and escortingvisitors/contractors tothe healthcare department from/to reception and other departments within thesite, as required
Qualifications
Skills
Well organised and methodical approach to work
Good communication which is both professional and friendly
Able to get on with tasks but know when to ask for help
Can multitask and prioritise as needed
Good IT skills (S1 training will be provided)
Excellent time management skills with ability to meet deadlines
Track record of delivering consistently accurate andhigh-quality work
General Information
The post holder may be required to perform other relevant andappropriate duties as reasonably needed. This list of duties andresponsibilities is not exhaustive. This job description is subject to regularreview and appropriate modification.
Pension salary scheme available
Employee Assistance Programme (EAP): confidential 24/7 support.
Access to perks at work
Disclosure and Barring ServiceCheck & CTC Clearance
This post is subject to the Rehabilitation of Offenders Act(Exceptions Order) 1975 and as such it will be necessary for a submission forDisclosure to be made to the Disclosure and Barring Service (formerly known asCRB) to check for any previous criminal convictions.
This post will require the holder to undertake and successfullycomplete the Counter Terrorism Clearance (CTC) process.
Please note, in order to apply,all applicants need to have been living in the United Kingdom (with residencyin the UK, such as UK/Irish/EU Passport, or an Indefinite Leave to Remain Visa)for the last 5 years with no more than a 28 day break being outside of the UKand no gaps in employment during this time.
Shortlisted candidates will be asked for RTW, DBS/CTCconsent and references.
Person Specification
Skills
- Well organised and methodical approach to work
- Good communication which is both professional and friendly
- Able to get on with tasks but know when to ask for help
- Can multitask and prioritise as needed
- Good IT skills (S1 training will be provided)
- Excellent time management skills with ability to meet deadlines
- Track record of delivering consistently accurate and high-quality work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
DoctorPA Secure LTD
Address
Campsfield House Immigration Removal Centre
Campsfield House Immigration Removal Centre
#J-18808-Ljbffr
Healthcare Administrator employer: DoctorPA Secure LTD
DrPA is an exceptional employer, dedicated to providing a supportive and compassionate work environment at Campsfield House. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring that our administrators are well-equipped to deliver high-quality healthcare services. Our culture prioritises respect and equity, making it a rewarding place to contribute to meaningful care for residents in a secure setting.
