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For Companies At a Glance
- Tasks: Be the friendly voice for patients, managing calls and booking appointments.
- Company: A caring private GP practice in Beaconsfield focused on patient experience.
- Benefits: Competitive salary of £24-25K, supportive team, and a chance to make a difference.
- Why this job: Join a dedicated team and help improve patient experiences every day.
- Qualifications: Experience in healthcare and a passion for delivering excellent service.
- Other info: Opportunity to grow in a supportive and professional environment.
The predicted salary is between 24000 - 25000 £ per year.
A private GP practice in Beaconsfield is seeking a patient-focused telephone and admin advisor. In this role, you will be the first point of contact for patients, managing calls, booking appointments, handling prescriptions, and providing administrative support.
Ideal candidates will have experience in healthcare and a commitment to delivering high-quality service. The position offers a salary of £24-25K per annum and requires you to engage in a calm and professional manner with patients and colleagues.
Patient Experience Specialist - Private GP Practice in Beaconsfield employer: DoctorNow
Contact Detail:
DoctorNow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Experience Specialist - Private GP Practice in Beaconsfield
✨Tip Number 1
Make sure to research the private GP practice before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone skills! Since you'll be handling calls, try role-playing with a friend to get comfortable with managing patient inquiries and booking appointments smoothly.
✨Tip Number 3
Show off your healthcare experience during the interview. Share specific examples of how you've provided high-quality service in previous roles, especially in stressful situations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're serious about joining the team.
We think you need these skills to ace Patient Experience Specialist - Private GP Practice in Beaconsfield
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let us know why you're passionate about providing excellent patient care. Share any relevant experiences that highlight your commitment to helping others, as this is key for a role like this.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Patient Experience Specialist role. Highlight your previous experience in healthcare and any specific skills that align with managing calls and booking appointments.
Keep It Professional Yet Friendly: Since you'll be the first point of contact for patients, it's important to convey a calm and professional tone in your written application. Use friendly language that reflects how you would interact with patients and colleagues.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at DoctorNow
✨Know Your Stuff
Before the interview, brush up on your knowledge of the healthcare sector and the specific services offered by the GP practice. Familiarise yourself with common patient queries and concerns, as well as the administrative tasks you’ll be handling. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Practice Your Communication Skills
Since you'll be the first point of contact for patients, it's crucial to demonstrate excellent communication skills. Practice answering common interview questions clearly and calmly. You might even want to role-play with a friend, simulating patient interactions to showcase your ability to engage professionally and empathetically.
✨Showcase Your Experience
Highlight any previous experience in healthcare or customer service during the interview. Be prepared to share specific examples of how you've handled challenging situations or provided exceptional service. This will help the interviewers see how your background aligns with their needs.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the practice and its approach to patient care. This not only shows your interest in the role but also gives you a chance to assess if the practice is the right fit for you. Think about what matters most to you in a workplace and tailor your questions accordingly.
