Patient Services & Front of House Coordinator

Job Location: Little Hall Barn, Windsor End,Beaconsfield, HP9 2JW Hours of Work: Full time 37.5 hours will involveshift work to cover the hours 8:00am to 8:15pm Monday to Friday and twoSaturdays per month 8:15-4:15pm Benefits: 25 days annual Leave + the usual bank holidays Job Purpose Responsible for providing exceptional levels of care andcustomer service to our patients. Always greeting patients in a friendly,welcoming manner to ensure a positive, lasting impression. Responsible for the smooth running of reception to provide aseamless and quality customer experience for patients. Duties & Responsibilities Responsibilities and duties include but are not limited tothe following: Patient services and Administration duties Answering phone calls within 3 rings and dealing with a wide range of enquiries including booking GP and Nurse appointments; taking prescription requests; dealing with enquiries; taking and passing on messages accurately and promptly etc Processing prescription requests in line with the practice protocol General administration including scanning; faxing; typing; filing; opening and distributing post; franking post; shredding; routine and ad hoc admin tasks etc Dealing with Paperwork returned from GP clinics held off site Take advanced payments over the phone to secure bo…