At a Glance
- Tasks: Deliver exceptional customer service and achieve sales targets in a vibrant retail environment.
- Company: Join Barbour, a renowned brand with a passion for quality and style.
- Benefits: Enjoy staff discounts, healthcare plans, and 25 days holiday plus bank holidays.
- Why this job: Be a brand ambassador and gain valuable retail experience during the festive season.
- Qualifications: Strong customer care skills and a flair for fashion are essential.
- Other info: This is a temporary role until January 2025 with flexible hours.
Sales Assistant – Covent Garden role at Doctor-IT Limited
Doctor-IT Limited is a premium fashion retailer with a heritage that dates back to 1894. The company offers a full range of high‑quality clothing and accessories and is known for its commitment to craftsmanship, customer service and design excellence.
Position Overview
We have an exciting opportunity for Sales Assistants to join our Covent Garden store on a part‑time (32 hours per week) contract. The ideal candidate will be reliable, hardworking, and passionate about delivering excellent customer service. You will act as a brand ambassador, representing the Doctor‑IT brand in a positive and professional manner.
Essential Duties and Responsibilities
- Contribute positively toward the store’s sales and profitability budgets by achieving personal sales targets.
- Deliver outstanding customer service at all times.
- Act as a brand ambassador, promoting the brand within the local community.
- Maintain front‑ and back‑of‑house standards on the shop floor.
- Apply accurate company administration procedures and company security procedures.
- Support store management procedures in line with company policy.
- Adhere to all health and safety regulations and company procedures.
- Accurately process transactions through the till system.
- Undertake any other reasonable activity required by senior management.
Skills and Experience
- Excellent customer care and advanced selling skills.
- Experience in a target‑oriented environment.
- Professional and respectful manner when interacting with all individuals.
- Understanding of current market trends in clothing and fashion.
- Effective time‑management skills.
- Excellent verbal and written communication skills.
- Ability to analyse basic internal data and translate it into action.
- Knowledge of visual merchandising standards.
- IT skills including EPOS systems and MS Outlook.
- Flexibility with working hours.
Additional Information
- Contract: 32 hours per week.
Benefits
- Staff discount.
- Life insurance.
- Health care cash plan.
- 25 days holiday (plus bank holidays), increasing with length of service.
- Refer a friend bonus scheme.
- Length of service rewards.
- Access to training and development activities.
- Well‑being support.
- Reward & Recognition Program.
Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
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Sales Assistant - Covent Garden employer: Doctor-IT Limited
Contact Detail:
Doctor-IT Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Covent Garden
✨Tip Number 1
Get to know the Barbour brand inside out! Familiarise yourself with their products and values so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to be a brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky customers or upsell products. Role-playing with a friend can help you feel more prepared and confident when it comes to delivering outstanding service.
✨Tip Number 3
Be ready to talk numbers! Since this role is target-oriented, brush up on how you've met or exceeded sales targets in the past. Share specific examples that highlight your ability to contribute positively to sales and profitability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Assistant - Covent Garden
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love delivering excellent customer service. Share any experiences where you've gone above and beyond to help a customer, as this will really resonate with us.
Highlight Your Sales Skills: Make sure to mention any previous sales experience or achievements. We want to see that you're confident in developing selling opportunities and can thrive in a target-oriented environment, so don’t hold back!
Be Professional and Personable: Your written application should reflect your ability to communicate professionally. Use clear and respectful language, and don’t forget to show a bit of your personality – we’re looking for brand ambassadors who can connect with customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Doctor-IT Limited
✨Know the Brand Inside Out
Before your interview, make sure you research Barbour thoroughly. Understand their history, values, and current market trends in clothing and fashion. This will not only help you answer questions confidently but also show your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about situations where you went above and beyond to meet a customer's needs, as this aligns perfectly with the role's focus on excellent customer care.
✨Demonstrate Your Sales Acumen
Be ready to discuss how you've achieved sales targets in previous roles. Use specific metrics or achievements to illustrate your ability to contribute positively to sales and profitability, which is crucial for this position.
✨Practice Professional Communication
Since the role requires effective communication, practice articulating your thoughts clearly and respectfully. You might even want to do a mock interview with a friend to refine your verbal and written communication skills before the big day.