Digital Advanced Clinical Practitioner

Thanks for stopping by! We’re Doctor Care Anywhere: a leading digital platform with a clear vision to be the primary care provider of choice for digital healthcare – and that all starts with our brilliant team. We are the UK’s largest private provider of telehealth services, working with insurers, healthcare providers and corporate customers to provide healthcare services to more than 2 million patients every year. From doctors and designers to software developers and marketers – we’re proud of our people, who love working together to enhance patient experiences for the better. It’s why every year, we help over 2 million people speak to a GP or ACP by video or phone, anywhere in the world.

What we are looking for

Digital Healthcare ACPs who are able to commit to a minimum of 16 hours a week to provide virtual consultations via our intuitive platform, delivering high quality care to our patients.

As an ACP, you will confidently assess, diagnose, and treat patients on our digital platform. You will work within your scope of professional practice at all times being responsible and accountable for your decisions and actions in line with organisational policy. This includes active judgements when to seek support from senior colleagues.

Responsibilities

• Assess, diagnose, and treat patients via remote consultations, establish accurate diagnoses, and develop appropriate treatment plans remotely.
• Build rapport with patients through effective communication, demonstrating emotional intelligence and promoting a positive patient experience.
• Prescribe responsibly, adhering to the Royal Pharmaceutical Society\’s \”A Competency Framework for all Prescribers\”.
• Maintain professional standards, adhering to the NMC/HCPC code of conduct and practice responsibly within scope.
• Recognise limits, manage risk: critically evaluate own competence and scope of practice, recognising when complexity and uncertainty require escalation to senior colleagues.
• Maintain thorough documentation, ensuring accurate and timely recording of all consultations within patient health records.

Training / Qualifications

• Relevant registration with a professional body (NMC, HCPC, GPhC)
• Postgraduate diploma (Level 7) or Masters degree in Advanced Clinical Practice or RCN Credentialling or HEE accreditation
• Valid IR(ME)R certificate valid within the last 3 years
• The Fit Note (FIT) training certificate
• Independent prescribing qualification.
• Minor illness training qualification (Desirable)

Experience

• Minimum 2 years experience as ACP independently prescribing (post ACP qualification) in Primary Care Setting/general practice within the last 5 years
• Broad autonomous scope of practice developed in a general practice setting as per the Core Capabilities for Advanced Clinical Practice framework

Knowledge And Skills

• Up-to-date knowledge of national prescribing policies and guidelines, and an understanding of working within the scope of professional practice.
• Knowledge of clinical governance principles as applied to remote working and digital healthcare (Desirable)
• Proficiency with clinical IT systems (ideally with Jira and Teams/Slack).
• Ability to work effectively under pressure and manage deadlines
• Commitment to patient-centred care and ongoing professional development.
• Excellent communication skills (written and verbal), with the ability to proficiently document patient consultations according to organizational policy and national guidelines.
• Ability to recognise individual learning needs and actively seek professional development opportunities in line with local and national frameworks (e.g., NMC revalidation requirements).
• Ability to act as a professional role model, demonstrating organizational values and behaviours.
• Skill in sharing knowledge and evidence-based insights to support team development and quality care (Desirable)
• Ability to build strong relationships with both internal and external stakeholders (Desirable)
• A patient-centred approach ensuring high levels of patient satisfaction and clinical care.

Clinical Responsibilities Within The DCA ACP Scope Of Practice

• Conduct comprehensive remote patient assessments, establish accurate diagnoses, and develop appropriate treatment plans remotely.
• Build rapport with patients through effective communication, demonstrating emotional intelligence and promoting a positive patient experience.
• Adhere to the Royal Pharmaceutical Society\’s \”A Competency Framework for all Prescribers\”
• Adhere to the NMC/HCPC code of conduct and practice responsibly within scope.
• Recognise limits and manage risk, critically evaluating own competence and scope of practice, recognising when complexity and uncertainty require escalation to senior colleagues.
• Ensure accurate and timely recording of all consultations within patient health records.

Education And Leadership Responsibilities

• Participate in training, professional development, clinical meetings, and clinical supervision to enhance expertise.
• Contribute to the creation and/or delivery of learning activities for colleagues.
• Demonstrate strong time-management skills to balance clinical duties.
• Champion best practices and uphold the organization’s professional image.
• Fulfil NMC/HCPC revalidation requirements for continued practice.

Research/Clinical Governance Responsibilities

• Actively participate in quality assurance initiatives and service development when required.
• Utilise reporting systems and feedback mechanisms to drive continuous improvement.
• Critically evaluate research, audit, and evaluation findings to inform your own practice and guide others.
• Engage in regular reviews and performance appraisals as required by DCA.

Safeguarding

• Promote a culture of patient-centred and good professional practice relating to the safeguarding of adults, young person’s and children at risk.
• Actively implement safeguarding protocols for children, young persons, and vulnerable adults and know who to refer to and how to escal… (continued)
• Implement all Mental Health legislation including the Mental Health Act 2007, Mental Capacity Act 2005, in accordance with legislative requirements, Codes of Practice requirements and national and government guidance.

Benefits

We Understand The Importance Of Good Health And Happiness For Our Patients And Our Team Is Just The Same. At Our Doctor Care Anywhere, You\’re Not Just An Employee; You\’re a Valued Member Of Our Team. We Believe In Giving You The Freedom To Supercharge Your Career With Us While Feeling Completely Supported. Here’s What You Can Look Forward To When You Join Us.

• Private Medical Insurance (Opticians & Dental appointments)
• Doctor Care Anywhere subscription: For you and 5 of your family and friends, enjoy health consultations on the go!
• 25 Days Holiday + Bank Holidays (FTE)
• Birthday Day Off
• Buy up to 5 days of additional annual leave (FTE)
• Company Pension scheme
• Charity Days
• Enhanced Maternity and Paternity Pay
• Bike2Work Scheme
• Remote Working
• Development Opportunities
• Top-Notch Training
• Top Marks: ISO9001 & ISO27001 accredited

Doctor Care Anywhere is committed to safeguarding and promoting the welfare of its patients and expects all Colleagues to share this commitment. This post is subject to satisfactory DBS and reference checks, and is exempt from the Rehabilitation of Offenders Act 1974.

Contact: recruitment@doctorcareanywhere.com or 0330 088 498