At a Glance
- Tasks: Maintain CRM data integrity and provide insights to drive growth in a dynamic team.
- Company: Join Doctify, a global healthcare platform transforming patient-doctor connections.
- Benefits: Enjoy 28 days leave, hybrid work, and a supportive learning environment.
- Why this job: Be part of a digital revolution in healthcare and make a real impact.
- Qualifications: 1-2 years experience in data or operations; strong analytical skills required.
- Other info: Embrace a culture of diversity, equity, and inclusion at Doctify.
The predicted salary is between 30000 - 42000 £ per year.
Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence.
Founded in 2015 and backed by $30m+ in funding, Doctify operates across 6 countries. We are uniting the global healthcare community, one trusted connection at a time. We do things differently here at Doctify, we are boldly leading a digital revolution in healthcare and are confident in our mission.
This will be a hybrid position from our London office (Tuesday, Wednesday, Thursday in-office). We’re looking for a proactive and detail-oriented Revenue Operations Analyst to join our RevOps team. This is a new role designed to strengthen our data and analytics capabilities across go-to-market functions such as Marketing, Sales, and Customer Success.
You’ll be responsible for maintaining the integrity of our CRM data, ensuring the accuracy and completeness of lead and contact information, and providing insights that help drive pipeline growth and improve customer lifecycle performance. This role is a great fit for someone with strong analytical skills, a natural curiosity for data, and the initiative to identify and solve operational challenges!
You’ll Be Responsible For:
- Maintaining high-quality CRM data across HubSpot and Salesforce, ensuring accuracy, completeness, and consistency
- Identifying leads and contacts requiring data enrichment (e.g., missing outdated email addresses, phone numbers, company details)
- Working with external and internal enrichment tools to complete and validate lead, and account data
- Supporting the RevOps team with regular and ad-hoc analysis of funnel performance, conversion rates, retention metrics, and customer segmentation
- Collaborating closely with Marketing, Sales, and Customer Success teams to understand data needs and provide actionable reporting
- Building and maintaining dashboards, and performance reports to support leadership visibility into revenue drivers
- Supporting process documentation and continuous improvement efforts within the RevOps function
About You:
- Have 1-2 years’ experience (in data, operations, or analyst roles would be desirable, but not required)
- Have experience within a SaaS or B2B environment would be desirable
- Be comfortable working with and analysing data in HubSpot, Salesforce, and Excel/Google Sheets (experience with data cleaning, validation, and reporting)
- Demonstrate strong attention to detail and ability to troubleshoot data discrepancies independently
- Be a proactive problem solver who can manage multiple priorities while maintaining strong communication with stakeholders
- An understanding of key go-to-market processes (lead generation, sales pipeline, and customer lifecycle is desirable)
- Have enthusiasm about learning and developing a career within Revenue Operations
What We Offer:
- 28 days annual leave (25 + 3 between Christmas and New Year), earning up to 30 days leave with tenure
- 2 weeks of remote work annually (within 3-hour time zone of HQ)
- Hybrid working model
- Enhanced Parental Leave
- 2 weeks Peternity Leave to welcome your newest furry family member
- Medicash health cash plan
Setting You Up for Success:
- Competitive, benchmarked compensation
- 3-month immersive onboarding experience
- Ongoing learning through expert-led sessions, leadership insights, and soft-skill development
- Clear internal mobility pathways to accelerate your career
The Uniquely Doctify Experience:
- Daily team huddles to connect, share wins and spark ideas
- Regional Lunch Clubs & team socials powered by our Fun Police
- Quarterly Doctifier nominated Impact Awards
- Employee referral bonus: £700 (or local equivalent) per hire
Our Commitment to DEIB:
Diversity, equity, inclusion and belonging aren’t just values. They’re at the core of what makes us Uniquely Doctify. These principles shape how we work, how we build our teams, how we design our policies, and how we bring our mission to life. As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. We’re committed to creating a fair, inclusive environment where everyone is heard, respected and empowered to thrive.
Revenue Operations Analyst employer: Doctify
Contact Detail:
Doctify Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Operations Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Doctify. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your analytical skills! Prepare some examples of how you've used data to solve problems or improve processes. Be ready to discuss these during interviews to demonstrate your fit for the Revenue Operations Analyst role.
✨Tip Number 3
Get familiar with HubSpot and Salesforce if you haven't already. Brush up on your data cleaning and reporting skills, as these will be crucial for the role. We want to see that you're proactive and ready to dive into the tools we use!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Doctify team.
We think you need these skills to ace Revenue Operations Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Revenue Operations Analyst role. Highlight relevant experience, especially in data management and analytics, and don’t forget to mention any tools like HubSpot or Salesforce that you’ve used.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how your skills align with what we’re looking for at Doctify.
Show Off Your Analytical Skills: Since this role is all about data, make sure to showcase your analytical skills in your application. Mention any projects where you’ve successfully cleaned or validated data, or provided insights that drove results.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to see all the details about the role and our amazing company culture!
How to prepare for a job interview at Doctify
✨Know Your Data Tools
Familiarise yourself with HubSpot, Salesforce, and Excel/Google Sheets before the interview. Be ready to discuss how you've used these tools in the past, especially in data cleaning and reporting. This will show your technical competence and readiness for the role.
✨Show Your Analytical Skills
Prepare examples of how you've tackled data discrepancies or operational challenges in previous roles. Highlight your problem-solving approach and any specific metrics you improved. This will demonstrate your analytical mindset, which is crucial for a Revenue Operations Analyst.
✨Understand Go-To-Market Processes
Brush up on key go-to-market processes like lead generation and customer lifecycle management. Being able to discuss these concepts will show that you understand the broader context of the role and how it fits into the company's mission.
✨Ask Insightful Questions
Prepare thoughtful questions about the RevOps team's current projects or challenges they face. This not only shows your interest in the role but also your proactive nature. It’s a great way to engage with the interviewers and leave a lasting impression.